Order to Cash Team Lead

5 months ago


Kuala Lumpur, Malaysia British American Tobacco Full time

**BAT is evolving at pace - truly like no other organisation.**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey**

**BAT KL** **IS LOOKING FOR A CREDIT MANAGEMENT TEAM LEAD - ORDER TO CASH**

**SENIORITY LEVEL**:Non
- management

**FUNCTION**: GBS Finance - Order to Cash

**SALARY RANGE**:Market salary + Excellent benefits + Market leading bonus

**SHIFT**:Sunday to Thursday (12PM to 9PM)

**LOCATION**:Sunway Geo, Kuala Lumpur

**ROLE POSITIONING AND OBJECTIVES**

The Team Lead for Credit Management (CM) will be involved in overseeing and performing of information within CM processes to ensure quality and accurate completion of services and key performance indicators (KPIs), as defined in the Service Level Agreement (SLA).

**Reports to**:Credit Management Assistant Manager

**Reporting Level**:N/A

**WHAT YOU WILL BE ACCOUNTABLE FOR**
- Must communicate effectively with customers, Trade Marketing, third party distributors / customers, Commercial / Corporate Finance team.
- Ensure that all customer accounts are reconciled and that trading limits are reviewed in line with sustained trading activity together with maintenance of effective credit controls in the granting of credit extensions.
- Provide support for implementation of project migration and global initiative.
- Monitor, manage and improve performance measures/key performance indicators (KPIs) and ensure compliance with accounting principles/ standard SLAs.
- Assists continuous improvement in process efficiency and effectiveness.
- Monitor and addresses customer needs and issues, ensuring that customers are satisfied with overall process services.
- Establish and maintain working relationship with customers and across functions.
- Escalate transactions, issues and requests from assigned accounts to relevant functional team if necessary.
- Create a positive work environment that fosters team performance.
- Coach team members to improve skills and knowledge required to perform his/her job effectively.

**ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE**
- Degree in Accounting related field or equivalent.
- 3 to 4 years of experience in Finance & Accounting in a multinational corporation.
- Industry or shared services experience a plus.
- Knowledge of Collection and Credit Management.
- Good knowledge of Customers business.
- Advanced knowledge and use of office productivity tools (MS Office, Outlook, etc).
- Ability to use SAP FSCM module is an added advantage.
- Ability to motivate and cultivate strong teamwork.
- Good verbal and written communication skills in English (e.g. presentation, listening, report writing).
- Excellent interpersonal skills (e.g. tact/diplomacy, persuasion, cooperation, ability to motivate others).
- Quantitative and analytical skills.

**WE ARE BAT**

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at BAT.**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner - one of 50 most sustainable companies

**BELONGING, ACHIEVING, TOGETHER**

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. **Come bring your difference



  • Kuala Lumpur, Malaysia Language Talent Solutions Full time

    **ABOUT THE ROLE** Our Client is a leading Business Process Outsourcing (BPO) company that provides innovative and efficient solutions to clients across various industries. With a commitment to excellence, we pride ourselves on delivering high-quality services that drive operational success for our clients. **REQUIREMENTS** - **Order Processing**:Oversee...

  • Expert, Order-to-cash

    5 months ago


    Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...


  • Kuala Lumpur, Malaysia Sika Full time

    Company Description Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. With over 33’500 employees, Sika has subsidiaries in more than 100 countries around the world and...

  • Order to Cash Manager

    5 months ago


    Kuala Lumpur, Malaysia Ingenious Job Full time

    Location: Mid Valley **Overview of The Role** This position is accountable for the successful delivery of Order to Cash services for SMVIP affiliate, in accordance to the defined SLAs/KPIs. To ensure both the processes are in comply to Group policies and procedures, and local statutory requirement. Support and drive continuous improvement/automation. -...


  • Kuala Lumpur, Malaysia Straumann Full time

    **Responsibilities**: - Lead projects aimed at optimizing order to cash processes and enhancing supply chain operations. - Contribute to medium to larger scale SAP projects, ensuring alignment with business objectives. - Identify, evaluate, and implement improvements to existing solutions. - Customize and enhance SAP SD and MM modules to address specific...

  • Manager, Order to Cash

    5 months ago


    Kuala Lumpur, Malaysia The Estée Lauder Companies Full time

    This position is accountable for the successful delivery of Order to Cash services for SMVIP affiliate, in accordance to the defined SLAs/KPIs. To ensure both the processes are in comply to Group policies and procedures, and local statutory requirement. Support and drive continuous improvement/automation. - Responsible for the quality, accuracy and timely...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT DIGITAL BUSINESS SERVICE** **IS LOOKING FOR AN ASSISTANT MANAGER - ORDER TO CASH** **SENIORITY LEVEL**:Junior Management...

  • Manager, Order to Cash

    5 months ago


    Kuala Lumpur, Malaysia Ingenious Job Full time

    Category: - Manager - Industry: - Beauty - Location: - Kuala Lumpur - W.P Kuala Lumpur - Education: - Bachelor Degree - Country: - Malaysia - Salary Range: - 9500-9500 - Experience(Min): - 2-3years - Job Type: - Full Time Permanent- Requirement: - Technically strong in Order to Cash (O2C) and Retail Accounting (including Online) process and capable...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full time

    SAP Order to Cash ExpertiseOxydata Software seeks an experienced SAP Order to Cash Functional Consultant/ Business Analyst to lead the implementation of business process improvements across our organization.Key Responsibilities:Plan and lead the implementation of business process improvements to enhance performance.Ensure alignment with business requirements...

  • Team Lead

    5 months ago


    Kuala Lumpur, Malaysia Language Talent Solutions Full time

    **ABOUT THE ROLE** Are you a dynamic individual with a passion for order management and a keen eye for detail? We're seeking a highly motivated Team Lead to join our organization and lead our Order Management team with a focus on the Thai market. **Requirements**: - Diploma or degree in Finance, Business Administration, or a related field. - 2-3 years of...


  • Kuala Lumpur, Malaysia Power IT Services private limited Full time

    Extensive experience in SAP implementation projects with a focus on Lead-to-Cash processes. Strong knowledge of SAP modules, including SD, Pricing, Billing, and Revenue Accounting. SAP Functional Lead with experience across industries & sectors like Manufacturing, Consumer Products & Retail, Services, Telecom, etc. Experience in overseeing the end-to-end...


  • Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    **Description**: Extensive experience in SAP implementation projects with a focus on Lead-to-Cash processes. Strong knowledge of SAP modules, including SD, Pricing, Billing, and Revenue Accounting. SAP Functional Lead with experience across industries & sectors like Manufacturing, Consumer Products & Retail, Services, Telecom, etc. Experience in overseeing...

  • Analyst, Order to Cash

    5 months ago


    Kuala Lumpur, Malaysia The Estée Lauder Companies Full time

    Responsible for the quality, accuracy and timely delivery of Order to Cash and Retail Accounting (including Online) services in accordance to the defined SLAs/KPIs. - Managed master data additions, deletions and changes for customer, pricing and material - Invoicing and Deduction - Perform order release request upon approval from affiliate - Manage and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    We are seeking an experienced SAP Order to Cash (O2C) Functional Consultant to manage and optimize the end-to-end order-to-cash processes within our SAP environment. The role involves gathering business requirements, configuring the SAP O2C modules, and ensuring seamless integration with other SAP functionalities to improve operational efficiency and...


  • Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    Ensure that the final invoices are accurate and sent to the customer. This includes the check of drafts, new orders, purchase orders, etc. - Negotiate billing credits with the customer. - Create billing and ordering reports for internal or external use. - Contribute to the measurement of the performance related to the Financial Management services (days...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    We are currently seeking an experienced SAP Order to Cash (O2C) Functional Consultant to manage and optimize the end-to-end order-to-cash processes within our SAP environment.Key Responsibilities:Analyze business processes and requirements related to the order management, pricing, billing, and receivables.Configure and customize SAP O2C modules to align with...


  • Kuala Lumpur, Malaysia Power IT Services private limited Full time

    Extensive experience in SAP implementation projects with a focus on Lead-to-Cash processes. - Strong knowledge of SAP modules, including SD, Pricing, Billing, and Revenue Accounting. - SAP Functional Lead with experience across industries & sectors like Manufacturing, Consumer Products & Retail, Services, Telecom, etc. - Experience in overseeing the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    We are seeking an experienced SAP Order to Cash (O2C) Functional Consultant to manage and optimize end-to-end order-to-cash processes within our SAP environment. This role involves gathering business requirements, configuring the SAP O2C modules, and ensuring seamless integration with other SAP functionalities to improve operational efficiency and business...


  • Kuala Lumpur, Malaysia BD Full time

    **Job Description Summary**: We are **the makers of possible** BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech...

  • Order to Cash

    5 months ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Key Responsibilities**: - Manage the end-to-end Order Management Process within the OTC cycle, ensuring accuracy and efficiency in handling orders, agreements, amendments, pricing sheets, licensee data, and related documentation. - Leverage working experience in BPO setting/companies to oversee and optimize the Order Management Process, focusing on...