Order to Cash Manager

5 months ago


Kuala Lumpur, Malaysia Ingenious Job Full time

Location: Mid Valley

**Overview of The Role**

This position is accountable for the successful delivery of Order to Cash services for SMVIP affiliate, in accordance to the defined SLAs/KPIs. To ensure both the processes are in comply to Group policies and procedures, and local statutory requirement. Support and drive continuous improvement/automation.
- Responsible for the quality, accuracy and timely delivery of Order to Cash services in accordance to the defined SLAs/KPIs.
- Ensure O2C processes are in compliance with company policy, accounting standard and local statutory requirements through
- Adhered to the Corporate financial policies
- Support and maintain an effective internal control system
- Coordinate the SOX documentation and ensure full compliance with SOX when required
- Oversee the yearly and periodic external and internal audit and ensure there is no material adjustment due to non-compliance of accounting principles.
- Coach and guide the juniors and be the representative, in the absence of Senior Manager
- Respond to all inquiries in a timely and accurate manner. Ensure that the Finance and Accounting Department is rendering an effective service to internal and external clients.
- Support the business units in new business model implementation and new brand integration, i.e. to provide guidance on accounting treatment, process control and UAT system testing.
- Identify and implement process improvement/automation for improve process efficiencies.
- Implement business change in accordance with plans.
- Provide back up support within the team. Be part of maintaining a motivating workplace and safe working environment for all team and department colleagues.
- Maintain and ensure process workflow and documentation are up to date to the current processes.
- Provide guidance and support for customer and material master data maintenance to outsource vendors and identify opportunities to align and standardize the process
- Support to establish service mindset culture.
- Responsible for managing the debt collection process with customers on overdue payments, negotiating payment plans, and taking appropriate actions to recover outstanding debts
- Conduct operational reviews with all stakeholders with support of Finance Director on site
- Managing BPO vendor relationship, handle query resolution and foster collaborative working relationship.
- Responsible for standardizing OTC process across Region, with support from the OTC GPO.
- Manage training and development needs of staff within the OTC tower.
- Monitor the credit status of the retailers and perform credit review with FDs
- Responsible for Master data update for NEW and existing brands
- Manage and lead the OTC team

**Job Requirement**
- Technically strong in Order to Cash (O2C) and Retail Accounting (including Online) process and capable to manage the end to end process independently
- 2 to 3 years of coaching and guidance skill
- Good Internal Customer Focus
- Strong verbal and written communication skills
- Positive and willing to learn attitude
- Prior experience in SAP, case management tool, and Microsoft office knowledge including excel, power point will be a strong advantage
- Prior retail industry or FMCG experience would be valuable
- Prior experience in working in captive share service center will be an added value
- High degree of problem-solving skills
- Attend to the details
- Ability to work independently

**Job Types**: Full-time, Permanent

Pay: RM9,000.00 - RM10,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
- Professional development
- Vision insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

Application Question(s):

- How many years of experience in Retail/FMCG industry?
- Do you have experience in Share Service Center? How many years?
- What is your expected salary?
- How long is your notice period?

**Experience**:

- Order To Cash: 3 years (required)
- Retail Accounting: 3 years (required)
- SAP: 3 years (required)


  • Manager, Order to Cash

    5 months ago


    Kuala Lumpur, Malaysia The Estée Lauder Companies Full time

    This position is accountable for the successful delivery of Order to Cash services for SMVIP affiliate, in accordance to the defined SLAs/KPIs. To ensure both the processes are in comply to Group policies and procedures, and local statutory requirement. Support and drive continuous improvement/automation. - Responsible for the quality, accuracy and timely...

  • Manager, Order to Cash

    5 months ago


    Kuala Lumpur, Malaysia Ingenious Job Full time

    Category: - Manager - Industry: - Beauty - Location: - Kuala Lumpur - W.P Kuala Lumpur - Education: - Bachelor Degree - Country: - Malaysia - Salary Range: - 9500-9500 - Experience(Min): - 2-3years - Job Type: - Full Time Permanent- Requirement: - Technically strong in Order to Cash (O2C) and Retail Accounting (including Online) process and capable...

  • Expert, Order-to-cash

    5 months ago


    Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...


  • Kuala Lumpur, Malaysia Language Talent Solutions Full time

    **ABOUT THE ROLE** Our Client is a leading Business Process Outsourcing (BPO) company that provides innovative and efficient solutions to clients across various industries. With a commitment to excellence, we pride ourselves on delivering high-quality services that drive operational success for our clients. **REQUIREMENTS** - **Order Processing**:Oversee...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT DIGITAL BUSINESS SERVICE** **IS LOOKING FOR AN ASSISTANT MANAGER - ORDER TO CASH** **SENIORITY LEVEL**:Junior Management...

  • Analyst, Order to Cash

    5 months ago


    Kuala Lumpur, Malaysia The Estée Lauder Companies Full time

    Responsible for the quality, accuracy and timely delivery of Order to Cash and Retail Accounting (including Online) services in accordance to the defined SLAs/KPIs. - Managed master data additions, deletions and changes for customer, pricing and material - Invoicing and Deduction - Perform order release request upon approval from affiliate - Manage and...

  • Order to Cash

    5 months ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Key Responsibilities**: - Manage the end-to-end Order Management Process within the OTC cycle, ensuring accuracy and efficiency in handling orders, agreements, amendments, pricing sheets, licensee data, and related documentation. - Leverage working experience in BPO setting/companies to oversee and optimize the Order Management Process, focusing on...


  • Kuala Lumpur, Malaysia Straumann Full time

    **Responsibilities**: - Lead projects aimed at optimizing order to cash processes and enhancing supply chain operations. - Contribute to medium to larger scale SAP projects, ensuring alignment with business objectives. - Identify, evaluate, and implement improvements to existing solutions. - Customize and enhance SAP SD and MM modules to address specific...


  • Kuala Lumpur, Malaysia Sika Full time

    Company Description Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. With over 33’500 employees, Sika has subsidiaries in more than 100 countries around the world and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    We are seeking an experienced SAP Order to Cash (O2C) Functional Consultant to manage and optimize the end-to-end order-to-cash processes within our SAP environment. The role involves gathering business requirements, configuring the SAP O2C modules, and ensuring seamless integration with other SAP functionalities to improve operational efficiency and...


  • Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    Ensure that the final invoices are accurate and sent to the customer. This includes the check of drafts, new orders, purchase orders, etc. - Negotiate billing credits with the customer. - Create billing and ordering reports for internal or external use. - Contribute to the measurement of the performance related to the Financial Management services (days...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A CREDIT MANAGEMENT ASSISTANT MANAGER - ORDER TO CASH** **SENIORITY LEVEL**:Management **FUNCTION**:...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    We are currently seeking an experienced SAP Order to Cash (O2C) Functional Consultant to manage and optimize the end-to-end order-to-cash processes within our SAP environment.Key Responsibilities:Analyze business processes and requirements related to the order management, pricing, billing, and receivables.Configure and customize SAP O2C modules to align with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    We are seeking an experienced SAP Order to Cash (O2C) Functional Consultant to manage and optimize end-to-end order-to-cash processes within our SAP environment. This role involves gathering business requirements, configuring the SAP O2C modules, and ensuring seamless integration with other SAP functionalities to improve operational efficiency and business...

  • Order to Cash

    5 months ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Key Responsibilities**: - Oversee and manage the entire spectrum of master data processes within the Order to Cash cycle, including agreements, amendments, pricing sheets, licensee data, and associated reports. - Utilize extensive experience to ensure accuracy, integrity, and efficiency in managing master data, resolving discrepancies, and optimizing...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **Order-to-Cash team (O2C) is part of Finance & Accounting team providing service in the area of Accounts Receivable, Collection, Master Data, Treasury and Inter-Company Reconciliation to BASF group companies in Asia Pacific, in accordance with established policies, guidelines, processes and work procedures. The team ensure timeliness and quality services...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** ROLE PROFILE JOB TITLE : Junior Analyst - AR Billing REPORT TO : Order to Cash - Assistant Manager FUNCTION : Order to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full time

    SAP Order to Cash ExpertiseOxydata Software seeks an experienced SAP Order to Cash Functional Consultant/ Business Analyst to lead the implementation of business process improvements across our organization.Key Responsibilities:Plan and lead the implementation of business process improvements to enhance performance.Ensure alignment with business requirements...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A CREDIT MANAGEMENT TEAM LEAD - ORDER TO CASH** **SENIORITY LEVEL**:Non - management **FUNCTION**: GBS...


  • Kuala Lumpur, Malaysia MSP Hitect Sdn Bhd Full time

    Hands-on knowledge and experience configuring SAP Order to Cash Process Consignment process Repair/Warranty process Serialization/Equipment handling Understanding of the Business process Communication Problem solving skills Analytical Skills EDI/Interfaces Billing and Account posting Coordinating with Middleware(SAP & Cloud) Preference to...