Junior Analyst, Order to Cash

4 days ago

Kuala Lumpur, Malaysia British American Tobacco Full time

**BAT is evolving at pace - truly like no other organisation.**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey**

ROLE PROFILE

JOB TITLE : Junior Analyst - AR Billing

REPORT TO : Order to Cash
- Assistant Manager

FUNCTION : Order to Cash

LOCATION : BASS Aspac, Selangor

PURPOSE STATEMENT:
The Junior Analyst - AR Billing will be involved in overseeing and performing the processing of information within the Billing and SOx controls processes to ensure quality and accurate completion of services and key performance indicators (KPIs), as defined in the Service Level Agreement (SLA) with adherence to SOx and other controls.

PRINCIPAL ACCOUNTABILITIES
- Perform billing activities and interfaces
- Perform invoice posting
- Perform chits(delivery documents) reconciliation and filling
- Generate account statement
- Prepare monthly reports
- Assist Team Lead with new process implementations
- Participate in continuous improvement in process efficiency and effectiveness
- Assist in the maintenance of Accounts Receivables general policies & procedures
- Assist in monitoring performance measures/key performance indicators (KPIs)
- Establish and maintain a working relationship with OpCo where applicable
- Ensure internal controls are adhered to
- Response to queries in a timely and efficient manner to promote a customer-orientated culture in GBS.
- Support migration project to ensure a smooth transition of tasks from end markets to GBS.
- Update task level descriptions or process manuals as and when there are changes to manage knowledge retention and to assist back-ups performing tasks on behalf.
- Perform testing of new systems/technology and processes as and when required to minimize potential problems to operations.
- Ad hoc tasks as and when required

**REQUIREMENTS**:
Technical
- In-depth knowledge of relevant accounting terminology for own department and organisation-wise;
- Understand all jargon;
- SAP or other relevant accounting e-platform user skills.

Interpersonal
- Ability to work well with other team members and achieve productive working relationships
- Ability to communicate effectively in English, both orally and in writing

Customer Service
- Deals with all customer requirements in a professional manner;
- Understanding the needs of the customer and being aware of their role. Meet the customer’s expectations.
- Ability to coordinate with other internal departments to deliver seamless service to customers

Other requirements
- Daily operation tasks are processed within SLA or escalated in line with the relevant escalation process;
- Daily duties completed to deadline dependent on task;
- Rota duties to be completed to deadline dependent on task;
- Daily / Weekly / Monthly checks and reports are completed to deadline;
- Internal control programs consistently adhered to;
- Positive feedback from End Market contacts;
- Improvement initiatives implemented and efficiency improvements demonstrated.

**WE ARE BAT**

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at BAT.**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner - one of 50 most sustainable companies

**BELONGING, ACHIEVING, TOGETHER**

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. **Come bring your difference

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