Support, Release and License Manager

Play a crucial role in ensuring the smooth operation and optimization of our Salesforce platform and associated technologies.What we ask A minimum of 7years working experience and relevant track record working in multinationals in the field of IT. A recognized Degree in Computer Science, IT or a related discipline. Proven experience working with Salesforce...

Licensing and Marketing Support **Key Responsibilities** - Work alongside and support internal stakeholders to provide support from sales planning, deal memo submission to contract execution - Consolidate bi-weekly sales reports, work-in-progress and licensees business review updates for calls with licensor - Responsible for the administrative aspect of the...

Licensing and Marketing Support **Key Responsibilities** - Work alongside and support internal stakeholders to provide support from sales planning, deal memo submission to contract execution - Consolidate bi-weekly sales reports, work-in-progress and licensees business review updates for calls with licensor - Responsible for the administrative aspect of the...

**RESPONSIBILITIES AND TASKS** - Coordinate the creation, control, distribution and support of all customer license requests to meet field operational requirements - Coordinate the receipt of evidence for license renewals and upgrades. - Ensure availability of licensing service meets field operational requirements. - Maintain databases for all licensed...

Process orders and credits for sales representatives via Internal systems and Microsoft portals. - Tracking and process of licensing, subscription, agreement renewal and billing. - Monitor and process credit adjustments. - Develop and manage consumption, usage and incentives reporting. - Post and confirm licensing price sheets to internal sites for sales...

Support Order Management Function - Order Entry, Customer Master Setup, Contract Setup, RMA Processing, Ship confirmation. - Price List updates - Raise PO for local vendor and overseas vendor - Ensure all orders are screen-thru before order entry process is performed - Data entry for Oracle Order for Sample Request as per Request Form provided by Sales...

**DiResponsibilities** - To provide Tier 1 support as per assignment - To provide Tier 1 Application Support either onsite or remote - To provide Tier 1 troubleshooting/ ID creation for all systems, as per SLA standard - Assist in patch release/ upgrade activities - Documentations - user guide/ user requirements/ process flow - Assist in other infra issues...

**Responsibilities**: **When it comes to day-to-day duties typically include**: - Define the product strategy and roadmap. - Work with external third parties to assess partnerships and licensing opportunities. - Assess current competitor offerings and seek opportunities for differentiation. - Drive the product and business planning processes for...

Ability to troubleshoot and resolve issues with PCs, powerful workstations, laptop hardware and software on-site and remote. - Configure & troubleshoot endpoint devices, operating system, desktop, and all IT hardware assigned. - Communicate with endpoint clients and vendors. - Perform other duties as assigned. , - Provide day-to-day support and assist for...

The IT Support Executive will be responsible to provide general group IT support on technical issues & change requests for both hardware and software. He/she will also maintain the IT asset management documents and **Position Description**: The IT Support Executive will provide site support to at the company premises in Damansara and Tampin for all IT...

**Responsibilities**: **When it comes to day-to-day duties typically include**: - Define the product strategy and roadmap. - Work with external third parties to assess partnerships and licensing opportunities. - Assess current competitor offerings and seek opportunities for differentiation. - Drive the product and business planning processes for...

**Responsibilities** - Will be part of company Tender Team - Reviewing, comparing, analysing, and approving products and ICT services. - Search for government agency / corporate tenders - Assist team for tender, proposal compilation and submission. - Assist the team with any ad-hoc request - Assist with purchasing and managing ICT assets. - Responsible for...

**Responsibilities** - Will be part of company Tender Team - Reviewing, comparing, analysing, and approving products and ICT services. - Search for government agency / corporate tenders - Assist team for tender, proposal compilation and submission. - Assist the team with any ad-hoc request - Assist with purchasing and managing ICT assets. - Responsible for...

**Responsibilities** - Will be part of company Tender Team - Reviewing, comparing, analysing, and approving products and ICT services. - Search for government agency / corporate tenders - Assist team for tender, proposal compilation and submission. - Assist the team with any ad-hoc request - Assist with purchasing and managing ICT assets. - Responsible for...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role Overview** As a Public...

**Responsibilities** - Will be part of company Tender Team - Reviewing, comparing, analysing, and approving products and ICT services. - Search for government agency / corporate tenders - Assist team for tender, proposal compilation and submission. - Assist the team with any ad-hoc request - Assist with purchasing and managing ICT assets. - Responsible for...

**Responsibilities**: - Lead and coach a team of security engineers in supporting security operations and IT infrastructure, including clouds. - Ensure that the IT support team is providing high-quality support to our customers. - Develop and implement new support processes and procedures. - Manage the IT support budget. - Mentor and develop junior IT...

**[Job Duties]**: 1. Be responsible for recruitment work in Malaysia like developing talent needs and allocation plans, expanding and optimizing the recruitment system, and coordinating talent acquisition activities. 2. Collaborate with relevant departments of MOHR, stay updated on the latest policies and developments, analyze their impact on company...

_**VERY URGENT!**_ - Implement and customize integrated logistics solution to customer - Provide support to customer; support in the backend - Development in asp.net wtih C# and VB.net - Involve in various stages of the projects, from requirement gathering, dsigning, development for backend and frontend - Involve in development for data processing and...

The Customer Support Manager is customer focused, technology savvy and forms part of our Global Customer Support team. The role requires strong communication skills, experience in providing customer support and strong technical skills, having aptitude to troubleshoot issues, identify workarounds and solutions, as well as juggle several tasks at a time. The...