Support, Release and License Manager

**RESPONSIBILITIES AND TASKS** - Coordinate the creation, control, distribution and support of all customer license requests to meet field operational requirements - Coordinate the receipt of evidence for license renewals and upgrades. - Ensure availability of licensing service meets field operational requirements. - Maintain databases for all licensed...

Licensing and Marketing Support **Key Responsibilities** - Work alongside and support internal stakeholders to provide support from sales planning, deal memo submission to contract execution - Consolidate bi-weekly sales reports, work-in-progress and licensees business review updates for calls with licensor - Responsible for the administrative aspect of the...

Process orders and credits for sales representatives via Internal systems and Microsoft portals. - Tracking and process of licensing, subscription, agreement renewal and billing. - Monitor and process credit adjustments. - Develop and manage consumption, usage and incentives reporting. - Post and confirm licensing price sheets to internal sites for sales...

Support Order Management Function - Order Entry, Customer Master Setup, Contract Setup, RMA Processing, Ship confirmation. - Price List updates - Raise PO for local vendor and overseas vendor - Ensure all orders are screen-thru before order entry process is performed - Data entry for Oracle Order for Sample Request as per Request Form provided by Sales...

**DiResponsibilities** - To provide Tier 1 support as per assignment - To provide Tier 1 Application Support either onsite or remote - To provide Tier 1 troubleshooting/ ID creation for all systems, as per SLA standard - Assist in patch release/ upgrade activities - Documentations - user guide/ user requirements/ process flow - Assist in other infra issues...

**Responsibilities**: **When it comes to day-to-day duties typically include**: - Define the product strategy and roadmap. - Work with external third parties to assess partnerships and licensing opportunities. - Assess current competitor offerings and seek opportunities for differentiation. - Drive the product and business planning processes for...

Oversee software release management Manages the software builds, packages, and deploys for consumption due to incidents or problems which have been identified affecting production Manage the organizations Cloud accounts on both (AWS, Azure) Manage all content going live Determining the architecture that executes the roadmap which is established with the...

Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...

Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...

Ability to troubleshoot and resolve issues with PCs, powerful workstations, laptop hardware and software on-site and remote. - Configure & troubleshoot endpoint devices, operating system, desktop, and all IT hardware assigned. - Communicate with endpoint clients and vendors. - Perform other duties as assigned. , - Provide day-to-day support and assist for...

Responsibilities: - Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project. **Requirements**: - Required...

The IT Support Executive will be responsible to provide general group IT support on technical issues & change requests for both hardware and software. He/she will also maintain the IT asset management documents and **Position Description**: The IT Support Executive will provide site support to at the company premises in Damansara and Tampin for all IT...

**Responsibilities**: **When it comes to day-to-day duties typically include**: - Define the product strategy and roadmap. - Work with external third parties to assess partnerships and licensing opportunities. - Assess current competitor offerings and seek opportunities for differentiation. - Drive the product and business planning processes for...

**Responsibilities** - Will be part of company Tender Team - Reviewing, comparing, analysing, and approving products and ICT services. - Search for government agency / corporate tenders - Assist team for tender, proposal compilation and submission. - Assist the team with any ad-hoc request - Assist with purchasing and managing ICT assets. - Responsible for...

**Responsibilities** - Will be part of company Tender Team - Reviewing, comparing, analysing, and approving products and ICT services. - Search for government agency / corporate tenders - Assist team for tender, proposal compilation and submission. - Assist the team with any ad-hoc request - Assist with purchasing and managing ICT assets. - Responsible for...

Urgent Hiring Responsibilities : Prepare and check management accounts for audit and tax estimation. Monitor and complete all accounts for audit, tax and SSM filing on time. Prepare and consolidate HQ and estate yearly budget and cash flow. Prepare and monitor monthly cash position and comparison actual vs budgeted cash flow. Reconcile estate monthly check...

**Responsibilities** - Will be part of company Tender Team - Reviewing, comparing, analysing, and approving products and ICT services. - Search for government agency / corporate tenders - Assist team for tender, proposal compilation and submission. - Assist the team with any ad-hoc request - Assist with purchasing and managing ICT assets. - Responsible for...

Requirement: - Required skill(s): PC hardware/ operating system knowledge with office automation software familiarity is required. Also prior hands on support on peripherals such as network printers and related software. - Required language(s): Bahasa Malaysia, English - Applicants must be willing to work in Petaling Jaya. Experience: - Must be flexible in...

**Responsibilities**: - Lead and coach a team of security engineers in supporting security operations and IT infrastructure, including clouds. - Ensure that the IT support team is providing high-quality support to our customers. - Develop and implement new support processes and procedures. - Manage the IT support budget. - Mentor and develop junior IT...

**[Job Duties]**: 1. Be responsible for recruitment work in Malaysia like developing talent needs and allocation plans, expanding and optimizing the recruitment system, and coordinating talent acquisition activities. 2. Collaborate with relevant departments of MOHR, stay updated on the latest policies and developments, analyze their impact on company...