Licensing and Operations Specialist

7 months ago


Petaling Jaya, Malaysia Enfrasys Consulting Sdn Bhd Full time

Process orders and credits for sales representatives via Internal systems and Microsoft portals.
- Tracking and process of licensing, subscription, agreement renewal and billing.
- Monitor and process credit adjustments.
- Develop and manage consumption, usage and incentives reporting.
- Post and confirm licensing price sheets to internal sites for sales representative to reference.
- Create Microsoft volume licensing part numbers in internal systems.
- Create and update customer agreements in Customer Relationship Management (CRM) system.
- Provide advice and guidance to sales representatives on licensing, pricing, and processes.
- Update and maintain principal resources on internal sites as licensing programs change.
- Maintain positive relationships with Principal’s Processing, Sales Account, and Operational teams.

**Job Requirement**:

- Excellent all-round knowledge of commercials, and experience of interacting with sales and marketing departments.
- Microsoft Certified Professional - Volume Licensing
- General/other sales competency certifications would be beneficial.
- 3 years’ experience in a similar **Microsoft** LSP/CSP/services environment
- Strong time management skills and outstanding communication skills.
- Committed to continuing professional development.

**Salary**: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft LSP/ CSP: 3 years (required)

License/Certification:

- Microsoft Licensing Certificate (required)



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