Licensing and Operations Specialist
7 months ago
Process orders and credits for sales representatives via Internal systems and Microsoft portals.
- Tracking and process of licensing, subscription, agreement renewal and billing.
- Monitor and process credit adjustments.
- Develop and manage consumption, usage and incentives reporting.
- Post and confirm licensing price sheets to internal sites for sales representative to reference.
- Create Microsoft volume licensing part numbers in internal systems.
- Create and update customer agreements in Customer Relationship Management (CRM) system.
- Provide advice and guidance to sales representatives on licensing, pricing, and processes.
- Update and maintain principal resources on internal sites as licensing programs change.
- Maintain positive relationships with Principal’s Processing, Sales Account, and Operational teams.
**Job Requirement**:
- Excellent all-round knowledge of commercials, and experience of interacting with sales and marketing departments.
- Microsoft Certified Professional - Volume Licensing
- General/other sales competency certifications would be beneficial.
- 3 years’ experience in a similar **Microsoft** LSP/CSP/services environment
- Strong time management skills and outstanding communication skills.
- Committed to continuing professional development.
**Salary**: RM3,000.00 - RM3,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Microsoft LSP/ CSP: 3 years (required)
License/Certification:
- Microsoft Licensing Certificate (required)
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