Technical Training Instructor Iv Es 19

2 weeks ago

Kuala Lumpur, Malaysia Solar Turbines Full time

Career Area:
Manufacturing

**Job Description**:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
- POSITION OBJECTIVE:

- This position is accountable for the development and delivery of technical instruction to customers, field service personnel, and other Solar employees in the operation, maintenance and troubleshooting of Solar’s products and other related advanced technical topics.
- DIMENSIONS:

- Contributes to revenue generation for Customer Services and supports the Technical Training Business/Sales Plan by conducting courses for customers, field personnel, and other Solar employees. The incumbent teaches most of the various courses offered, including advanced courses.
- PRINCIPAL ACCOUNTABILITIES:

- 1. Technical Instruction
- 2. Course Development
- Designs and develops new product training programs, including print documentation, video and computer-based training.
- 3. Professional Staff Development
- Provides leadership, guidance and training to Level 1, 2, and 3 instructors in the areas of product/technical knowledge, instructional skills, course development, and instructional materials revision.
- 4. Resource Planning
- Project manages the evaluation, specification, and makes recommendations for purchase of hardware (test equipment, computers, other specialized equipment) and software required to support advanced technical courses.
- NATURE AND SCOPE:
- Relay and Turbotronic control system logic and associated software/ documentation.Turbotronic control system intermediate and advanced level programming and maintenance.-
- Intermediate to advanced diagnostic and troubleshooting techniques.-
- Advanced instrumentation and controls.-
- System upgrades, retrofits, redesigns.-
- Driven equipment design, troubleshooting, and controls.- Designs and develops print, video or computer-based training programs with mínimal assistance from a technical editor/instructional designer. Monitors the technical and instructional integrity of training courseware, requiring instructional design/curriculum development skills. Conducts reviews of courseware and obtains concurrence of technical content from technical experts.

Project manages and directs combined efforts with engineering and instructional design staff to develop courses for new products and advanced technologies and modifies existing courseware to incorporate product changes.

Analyzes and researches unique technical requirements to customize student materials in support of courses taught at the customer’s site. Has authority to provide direction and information relative to major areas of expertise to modify or change training courses to meet specific customer needs.

While on site, the incumbent is self-supervised, and acts as a primary point of contact and source of product information for new and existing Solar customers.

The incumbent has excellent verbal communication and instructional platform skills to convey technical concepts and thoughts concisely to varied technical levels, often in a multicultural environment.

Provides leadership, guidance and training to Level 1, 2, and 3 instructors in the areas of product/technical knowledge, instructional skills, course development, and instructional materials revision.

Makes decisions regarding allocation of development project resources. Evaluates vendors of numerous products and services. Makes recommendations to management for purchase of equipment and/or services.

Posting Dates:
February 26, 2024 - March 13, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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