People Experience Advisor

2 weeks ago


Shah Alam, Malaysia Mondelēz International Full time

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Matter.**

You are a specialist in a process, workstream or area in Mondelēz International Business Services, working to support impeccable service operations.

**How you will contribute**

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Your specific process area
- Working in a shared service organization
- Being a good team player and influencing others
- Process design and mapping, and business requirement gathering experience

**More about this role**
**Travel requirements: minimum**

**Work schedule: 8.30am to 5.30am**

**No Relocation support available**:
**Business Unit Summary**:
**Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like **_Oreo _**and **_Tiger _**biscuits, **_Kinh Do _**mooncakes, **_Jacob’s _**crackers, **_Cadbury Dairy Milk _**chocolate, **_Tang _**powdered beverage, **_Halls _**candy and **_Eden _**cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Job Type**:
Regular

Service Operations (Delivery)

Global Business Services


  • Smartphone Advisor

    4 days ago


    Shah Alam, Malaysia Exclusive Factory Mobile Sdn Bhd Full time

    We are thrilled to announce that one of our clients is looking for a dynamic Smartphone Advisor or Sales Advisor for their branch in Section 7, Shah Alam. **Position**: Smartphone Advisor **Company**: Exclusive Factory Mobile SDN BHD **Working Hour**:6 days/week - 10.00AM - 6.30PM - 1.30PM - 10.00PM **Advertised**: _This job opportunity is being advertised...


  • Shah Alam, Selangor, Malaysia SPERTON Malaysia - Where Great People Meet Full time

    Our Vision:At SPERTON Malaysia - Where Great People Meet, we envision a workplace where every employee feels valued, respected, and empowered to succeed. We believe that by investing in our people, we can drive business success and make a positive impact on society.Job Summary:We are seeking an experienced HR Executive to join our team. The successful...


  • Shah Alam, Malaysia EDARAN OTOMOBIL NASIONAL BERHAD Full time

    Job Responsibilities: - Assist in engaging internal stakeholders and obtain their support for execution of activities. - Assist in evaluating the company’s culture and climate to determine if any changes need to be made in order to improve employee satisfaction. - Helping managers develop plans to improve employee engagement through one-on-one meetings...

  • Service Advisor

    3 weeks ago


    Shah Alam, Malaysia Techniker Expert Sdn Bhd Full time

    **Job description** We are looking for a service advisor, who is self-motivated, results driven, able to meet deadlines and targets whilst delivering a high standard of customer satisfaction. **Main Responsibilities**: 1. Greeting customers and directing them to available mechanics. 2. Consulting with mechanics regarding necessary repairs and possible...

  • Service Advisor

    3 days ago


    Shah Alam, Malaysia Techniker Expert Sdn Bhd Full time

    **Job description** We are looking for a service advisor, who is self-motivated, results driven, able to meet deadlines and targets whilst delivering a high standard of customer satisfaction. **Main Responsibilities**: 1. Greeting customers and directing them to available mechanics. 2. Consulting with mechanics regarding necessary repairs and possible...

  • Sales Advisor

    2 days ago


    Shah Alam, Malaysia SCK MOTOR SDN BHD Full time

    We are currently seeking a Sales Representative / Sales Advisor to meets and communicates with customers to recommend products or services and persuades customers to buy them. Their duties include explaining the features and benefits of products and services to customers, helping customers find offers that meet their preferences and providing after-sales...

  • Sales Advisor

    2 weeks ago


    Shah Alam, Malaysia Imtiyaz Zil Itqan Shah Alam Full time

    Be a part of Undisputed No 1 Agency in Malaysia. As Profesional Advisors in financial industry. **Job Types**: Full-time, Part-time, Freelance, Internship Contract length: 12 months Pay: RM3,500.00 - RM15,000.00 per month Expected hours: No less than 25 per week **Benefits**: - Opportunities for promotion - Professional development - Work from...

  • Sales Advisor

    2 weeks ago


    Shah Alam, Selangor, Malaysia Honda Tiong Nam Motor SDN Full time

    Organizing products survey by market trend including slow moving model and other criteria at the same time ability to understand competitive landscape to achieve company goal and individual monthly target registration performance achievements.Interacting with customers, offering product advice, and encouraging purchases.Providing product information and...

  • Service Advisor

    3 days ago


    Shah Alam, Malaysia NSS Group Full time

    Are you passionate about cars and providing exceptional customer service? We are looking for a dynamic Service Advisor to join our team! As a Service Advisor, you'll be the bridge between our customers and our skilled technicians, ensuring their vehicles receive top-notch care and our customers leave satisfied. **Responsibilities**: - **Customer...

  • Designer

    3 weeks ago


    Shah Alam, Malaysia AMR AMR PEOPLE SOLUTIONS SDN. BHD. Full time

    THIS VACANCY FOR (SYNERGY CONSORTIUM SDN BHD) 1. Creating visual merchandising displays for interior design based on client’s requirement 2. To represent and communicate as person in charge and company representative in liasing with clients verbally, physically and in online medium 3. To work with sales team in managing leads 4. To prepare all related...

  • Full Time

    3 days ago


    Shah Alam, Malaysia Parkson Private Label Sdn Bhd Full time

    We are looking to hire an outgoing and customer - oriented Sales Advisor to drive sales and ensure that customer have a pleasant shopping experience. Sales advisor Responsibilities: - Ensuring that product shelves are well-arranged. - Assisting customer in locating requested store products. - Unloading and unpacking store deliveries as well as attaching...

  • Sales Advisor

    6 days ago


    Shah Alam, Selangor, Malaysia AMLIFE INTERNATIONAL SDN BHD Full time

    Sales Advisor (Fresh Graduates are Welcome)Fewer than 40 applicants. You still have a chancePosted 2 days ago • Closing 29 Jan 2025Able to speak in EnglishSales experience or similar role preferredFresh graduates are welcome to applyGood customer service skillsAble to work in a teamExcellent presentation skillsStrong communication skillsDevelop and...


  • Shah Alam, Selangor, Malaysia S P Setia Berhad Full time

    We are looking for a seasoned Group Financial Advisor to oversee the financial operations of our group. The successful candidate will have excellent analytical skills and the ability to communicate complex financial concepts effectively.Key Responsibilities:To analyze financial data and provide actionable insights to senior management.To develop and...

  • HR Manager, People

    2 days ago


    Shah Alam, Malaysia Orius Digital Full time

    The RoleThe people and culture manager will act as the primary HR contact. You will not only oversee all HR duties, but also oversee and be responsible for the overall happiness of our team. You will create fun and engaging activities, for both team building and social purposes. You'll be on board and welcome new team members, ensure the team has everything...

  • Customer Experience

    2 weeks ago


    Shah Alam, Malaysia mytukar sdn bhd Full time

    **Role and Responsibilities** - Responsible to drive great customer experience by driving awareness and understanding of myTukar'sproducts and services. - Responsible to handle incoming and outcoming calls as per part of myTukar Customer Experience Team and working together with on - ground sales and inspection teams to customers. - Responsible in managing...

  • Smartphone Advisor

    2 weeks ago


    Shah Alam, Malaysia Exclusive Factory Mobile Sdn Bhd Full time

    **Position**: Smartphone Advisor **Company**: Factory Mobile **Location**:VG-42, Jalan Plumbum V 7/V, Seksyen 7, 40000 Shah Alam, Selangor **Industry**: IT/Hardware/Smartphone Services **Working Hour**:6 days/week | 2 shifts - 10.00AM - 6.30PM - 1.30PM - 10.00PM **Advertised**: _This job opportunity is being advertised by Acerbic Global SDN BHD, aiming to...


  • Shah Alam, Selangor, Malaysia AAV Advisory Full time

    A successful Takaful Advisor will have a deep understanding of Shariah-compliant insurance solutions and be able to effectively communicate this knowledge to clients. The role requires a strong ability to build relationships and a willingness to continuously learn and improve skills.Key responsibilities include:Identifying client needs and providing tailored...


  • Shah Alam, Malaysia ZUS Coffee Full time

    **Operations & Projects** - Day to day routine work of People & Culture - Prepare people-related reports and other ad hoc reports as and when required - Attend to auditor enquiry including provide reports - Assist in HRMS implementation - Assist in formulate all HR policies (Employee Handbook, memo, etc) - Analyze the feedback collected, present the findings...

  • Service Advisor

    4 days ago


    Shah Alam, Malaysia NSS Group Full time

    **Responsibilities**: - Responsible to provide a good customer service, be customer-oriented. - Interact with vehicle owners on a daily basis to service the vehicles - Identify problems and recommend solutions for the vehicles problems - Ensure that customers are satisfied with their vehicles & level of service - Submit reports for warranty claims -...


  • Shah Alam, Malaysia AUTOWORKS KL SDN BHD Full time

    Job Description -Customer orientated person with a technical / automotive background -To assist customers in setting appointments -To attend, advise & explain to customers on what should be done to their vehicle to maintain good performance -To work closely with Technicians ensuring smooth daily operation -Arrangement of service & repair works for...