Relationship Management
4 weeks ago
Be the face of the company and provide excellent seller support to our Merchants
- Develop and maintain a close relationship with Merchants
- Strategise, develop & deliver strong pitch to Merchants on Shopee offerings and proposed solutions across the online sales cycle
- Analyse Merchants' progress, activities, sales performances and growth projection to drive Merchants' revenue growth in Shopee
- Identify market gaps and managing pricing strategy, product assortment, stock availability of Merchants in the category
- Negotiate deals with Merchants and curate SKUs (Stock Keeping Unit) for various campaigns, promotions, online marketing, and media as required
- Secure exclusive partnerships for key campaigns (e.g. 9.9 / 11.11) and analyse the effectiveness of their campaign participation
- Execute the agreed plan and follow up with Sellers on their commercial growth
**Requirements**:
- Work closely with internal teams (eg: marketing, merchandising) to optimise the visibility and credibility of Merchants
- Bachelor's degree in any field, preferred but not limited to Business, Commerce, Marketing
- Meticulous and strong analytical skills to derive decisions and recommendations (proficiency in Excel Pivot Table and Vlookup is an added advantage)
- Effective presentation skills, backed by good business acumen
- Enjoy challenges and remain flexible in a fast-paced entrepreneurial environment
- Proactively engage, influence and collaborate with stakeholders and cross-functional teams
- Innovative problem-solving skills, able to dissect problems and implement solutions accordingly
- Passionate to learn and work with new and emerging technologies, methodologies, and solutions in the e-commerce / technology space
- Excellent command of English, the ability to converse fluently in other languages (e.g.: Bahasa Melayu, Mandarin) to facilitate cross-border discussions and collaborations across stakeholders
- Open to flexible work arrangements depending on campaign and business needs
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