Relief Customer Support Assistant

To carry out 3R (Reduce,Reuse,Recycle) practises within PKT Group of Companies. To carry out Inbound, Outbound, Cycle count and warehouse task according to SOP. To daily check MHE's condition before work base on MHE checklist. To escalate immediately to superior if encounter any incident or abnormalities. To assist the warehouse supervisor / executive on...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

CUSTOMER SUPPORT - Help customers with questions and give customers information about a company’s or organisation’s services, products and policies. - Identify customer needs and ensure clear communication to related internal departments. - Strong phone contact handling skills and active listening. - Ability to multi-task, priorities, and manage time...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

*Responsibilities:* Answering and responding to incoming lls, text - ssages, and emai from customers. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem within time limits; expediting correction or adjustment; following up to...

Attend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. **Allowances and Benefits** - Day shift RM 1 per hour - Afternoon shift RM 2 per hour - Transportation reimbursement RM11 a day - Free Parking Provided - Gym Provided - Free Coffee and Tea in Every...

Attend to Parts Quotations and customers / branches phone call inquiries; - Parts backorder tracking & follow up with Doosan & Logistic provider; - Assist in Parts and Service Invoicing; - Check and verify correct part number and stock level at Doobiz (Dealer Portal); - Prepare and assist in dispatching parts to branches / customers; - Issue Delivery Order /...

**Responsibilities**: - To assist in assuring sales processes and policies are adhered to. - Attend to customers’ enquiries and quotations. - Prepare documentation such as Invoice and delivery order (DO) after received Sales Order. - Working closely with sales team as well as supporting them to meet customers' requirements. - Follow up on outstanding...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Your Responsibilities: (What is this role all about? What are the expectations of the applicant?)  Answer incoming calls in a timely manner  Resolving Client partner’s challenges and issue escalations effectively. Manage and resolve cases during the first call (First Call Resolution).  Beyond First Call Resolution cases, escalate them to...

**JOB RESPONSIBILITIES** - Provide information to customers regarding Company’s services and products. - Guiding customers through corrective steps for the registration process. - Provide good quality service and support in a variety of areas. - Maintain a balance between company policy and customer benefit in decision-making. Handling issues in the best...

**JOB RESPONSIBILITIES** - Provide information to customers regarding Company’s services and products. - Guiding customers through corrective steps for the registration process. - Provide good quality service and support in a variety of areas. - Maintain a balance between company policy and customer benefit in decision making. Handling issues in the best...

Manage Online Platform Orders, Customer Service and Daily - Operation Packaging of parcels - ensure customer orders are accurately processed and inserted as per order list and make sure parcel is out on the same day to the respective courier company. - Packaging of items according to required SOP and sending to Courier companies assigned. - Able to travel...

**JOB RESPONSIBILITIES** - Assisting operations such as computer networks, hardware, software, and other IT infrastructure to ensure it is functioning properly. - Installation and maintaining (hardware & software). - Manage web hosting, webpage design and maintenance. - Troubleshoot and maintain office computers, printers, firewall, networking and...

**Responsibilities**: - Understand customer needs and requirements. - Close sales and achieve targets. **Requirements**: - Proven inside sales support. - Track record of target-achieving quota. - Excellent phone presence and experience dialing dozens of calls per day. - Strong verbal and written communication skills. - Ability to multi-task, prioritize,...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

**Requirements** - Min SPM with credits (Bahasa Malaysia, Mathematics, and English) / Diploma or equivalent in the related field - Excellent in Bahasa Malaysia and Good in English - Min 1 year of working experience in related to Telesales/Sales/ Support/Customer Service will be an advantage - Fresh graduates encourage to apply - Be able to acquire new...

Position reports to**: Head, Customer Service** **Job Overview**: Be friendly, be helpful and most of all, place customer satisfaction at the front and centre of what you do. Your day-to-day job will see you speaking to one of the organisations biggest assets and you need to make sure every experience they have in dealing with you is a great one. Your...

Job DescriptionKey Responsibilities:Coordinate daily work schedules and monitor progress.Generate sales records and cash receipts on a daily basis.Research and compare potential products, suppliers, and services to ensure optimal transactions.Support day-to-day office operations, including answering phone inquiries, delegating tasks, and supervising junior...

As a Customer Support Executive at DSS Software Solutions Sdn. Bhd., you will be the first point of contact for customers in need of assistance.Job OverviewThis role involves providing efficient and professional support to customers while working during night hours.Key Responsibilities:Assist customers with inquiries via phone, email, or chat.Resolve...