Customer Support

**Requirements** - Min SPM with credits (Bahasa Malaysia, Mathematics, and English) / Diploma or equivalent in the related field - Excellent in Bahasa Malaysia and Good in English - Min 1 year of working experience in related to Telesales/Sales/ Support/Customer Service will be an advantage - Fresh graduates encourage to apply - Be able to acquire new...

Perform general accounting such as invoicing and data entry. - Handle a full set of accounts and perform month-end closing in a timely manner - Maintain files and records for asset and statutory related documents. - Manage year end reports for audit & tax schedule/computation. - Perform filing and general administrative tasks including payroll and HR related...

Lead the customer service team, develop policies and procedures, monitor interactions and feedback, and resolve escalated issues to ensure excellent customer support. - Reach out to influencers via direct messages, and other communication channels to establish partnerships for advertising our products/services. - Managing the day-to-day customer enquiries,...

2. Research and network with reliable coach rental company for partnership. 3. To advise clients with booking flights or coach rental to their desired destinations and make necessary arrangements. 4. Execution of paper work (from quotation, reservation, payment follow up to invoicing). 5. After sales follow up. 6. Onsite visit when...

Your Responsibilities: (What is this role all about? What are the expectations of the applicant?)  Answer incoming calls in a timely manner  Resolving Celcomdigi partner’s challenges and issue escalations effectively. Manage and resolve cases during the first call (First Call Resolution).  Beyond First Call Resolution cases, escalate them to...

**BE PART OF HCK PROPERTIES!** HCK Capital Group has grown into one of the country’s most prominent property developers with its niche concepts involving education, smart and green city elements, showcasing its ability to do the right thing and do things right, and differently. Within a short period of time, HCK as a listed entity has joined the league...

Customer Service Supervisor will be responsible for oversee day to day operation of customer service team. Will manage workflow, provide guidance and support to customer service team. **RESPONSIBILITIES/TASKS**: - Managing the customer service support department's day to day fuctions. - Monitor and analyze customer service data, including customer...

*Responsibilities:* Answering and responding to incoming lls, text - ssages, and emai from customers. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem within time limits; expediting correction or adjustment; following up to...

Job Responsibility Be knowledgeable about the product Identify prospective customers, lead generation and conversion Maintain contact lists and follow up with customers to continue relationships Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals. Job Requirements High school/diploma/Degree. 2 years of sales...

Attend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. **Allowances and Benefits** - Day shift RM 1 per hour - Afternoon shift RM 2 per hour - Transportation reimbursement RM11 a day - Free Parking Provided - Gym Provided - Free Coffee and Tea in Every...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

Attend to enquiries from existing clients. - Source for competitive insurance quotes, conduct comparative research, prepare and present solutions. - Arrange to issue cover notes and advice slips. - Monitor to ensure all insurance policies are renewed promptly and accurately. - To liaise with insurers, claim adjusters and other departments in respect of...

**Responsibilities**: 1. Managecommunication from various channels and complaints ticketing system. 2. Identify and assess customers’ needs to achieve satisfaction. 3. Build sustainable relationships and trust with customer accounts through open and interactive communication. 4. Provide accurate, valid and complete information by using the right...

**Responsibilities**: 1. Managecommunication from various channels and complaints ticketing system. 2. Identify and assess customers’ needs to achieve satisfaction. 3. Build sustainable relationships and trust with customer accounts through open and interactive communication. 4. Provide accurate, valid and complete information using the right...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

Handle customer complaints - Analyse product defects and justify findings - Recommend actions for improvements - Coordinate with internal departments as well as with customers - Work closely with all Departments especially production and sales - Required to travel overseas to meet customers located overseas when required - Customers are manufacturers of...

To manage and coordinate market investigation and explored business opportunity. - To coordinate customer service and establish good relationship with customer. - To manage and ensure Sales KPI achievable. - Communicate closely with customers and travel to overseas to meet customers when required. - Main market: i. Korea region ii. SEA region : Thai, Viet...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...