Customer Service Support

*Responsibilities:* Answering and responding to incoming lls, text - ssages, and emai from customers. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem within time limits; expediting correction or adjustment; following up to...

**Responsibilities**: 1. Managecommunication from various channels and complaints ticketing system. 2. Identify and assess customers’ needs to achieve satisfaction. 3. Build sustainable relationships and trust with customer accounts through open and interactive communication. 4. Provide accurate, valid and complete information by using the right...

Job Resposibilities: - Generate sales leads - Identify and assess customers’ needs to achieve sales and post sales service - Build sustainable relationships and trust with customer through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales...

CUSTOMER SUPPORT - Help customers with questions and give customers information about a company’s or organisation’s services, products and policies. - Identify customer needs and ensure clear communication to related internal departments. - Strong phone contact handling skills and active listening. - Ability to multi-task, priorities, and manage time...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

To receive and **review service requests **from the sales team for the accuracy and completeness. - To process service requests by **cross-referencing customer service agreements** and **purchase orders** to ensure compliance and adherence to contractual obligations. - To serve as a primary point of contact between the sales team and service team - To input...

Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

**Company Profile**:Our client is a well-established company with a strong presence in Vietnam and Thailand, specializing in fulfillment center services for leading Ecommerce and Logistics companies such as Ninxx Vxx, Shopxx, and Lazxxxx. They play a pivotal role in supporting warehouse operations, encompassing tasks such as packing, sorting, and overall...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

Position Overview: As a Customer Service Intern atAccel Grpahic System Sdn Bhd, you will have the opportunity to gain hands-on experience in providing top-notch customer support while working closely with our talented team. This internship is ideal for individuals who are passionate about delivering excellent customer service and eager to learn and grow in a...

**Responsibilities**: - Order entry, verify order/ delivery date: - Order status monitoring - Informing the sales / service team (for T&C coordination) of any foreseeable change in delivery date. - To enter all orders in an accurate and timely manner within KPI. - Invoicing - sales. - To manage the return of products by customers in accordance with the...

**Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...

Location: Shah Alam, 10, MY, 40200- Req ID: 7254We are seeking a dedicated individual to join our team based in Central Malaysia (Shah Alam), working closely with Customer Center Managers across North, South, and Central Malaysia. **Role Overview**: As the Sales & Service Support Manager, your primary responsibility will be to ensure the efficiency of sales...

**Company Description** Lapasar is a Business to Business (B2B) wholesale platform serving over 3,000 SME's and corporations in Malaysia. We focus on FMCG goods distribution to thousands of retail clients throughout the country with our own warehousing, distribution, and financial services capabilities. **Role Description** **Key Responsibilities**: 1....

**Key Duties and Responsibilities** - Process all Sales Orders accurately and promptly into ERP system. - Support and prepare issuing sales invoices. - Support sales & marketing on issues related to after-sales (arrange repair / installation /loan machines / spare parts). - Answers all customers’ queries professionally and courteously. - Record after-sales...

**About the Company** Our client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity. **Job...

Provide general administrative support to the customer service department. - Maintain a positive attitude and calmly respond to customers' complaints. - Support the coordination work for customer events and activities. - Responding to customer inquiries and share product details - Calling customer **Skills required**: - Analytical-minded, effective...

Handling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...