Customer Service Support

*Responsibilities:* Answering and responding to incoming lls, text - ssages, and emai from customers. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem within time limits; expediting correction or adjustment; following up to...

**Responsibilities**: 1. Managecommunication from various channels and complaints ticketing system. 2. Identify and assess customers’ needs to achieve satisfaction. 3. Build sustainable relationships and trust with customer accounts through open and interactive communication. 4. Provide accurate, valid and complete information by using the right...

**Responsibilities**: 1. Managecommunication from various channels and complaints ticketing system. 2. Identify and assess customers’ needs to achieve satisfaction. 3. Build sustainable relationships and trust with customer accounts through open and interactive communication. 4. Provide accurate, valid and complete information using the right...

Job Resposibilities: - Generate sales leads - Identify and assess customers’ needs to achieve sales and post sales service - Build sustainable relationships and trust with customer through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

To receive and **review service requests **from the sales team for the accuracy and completeness. - To process service requests by **cross-referencing customer service agreements** and **purchase orders** to ensure compliance and adherence to contractual obligations. - To serve as a primary point of contact between the sales team and service team - To input...

Your Responsibilities: (What is this role all about? What are the expectations of the applicant?)  Answer incoming calls in a timely manner  Resolving Celcomdigi partner’s challenges and issue escalations effectively. Manage and resolve cases during the first call (First Call Resolution).  Beyond First Call Resolution cases, escalate them to...

Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

**Company Profile**:Our client is a well-established company with a strong presence in Vietnam and Thailand, specializing in fulfillment center services for leading Ecommerce and Logistics companies such as Ninxx Vxx, Shopxx, and Lazxxxx. They play a pivotal role in supporting warehouse operations, encompassing tasks such as packing, sorting, and overall...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

Position Overview: As a Customer Service Intern atAccel Grpahic System Sdn Bhd, you will have the opportunity to gain hands-on experience in providing top-notch customer support while working closely with our talented team. This internship is ideal for individuals who are passionate about delivering excellent customer service and eager to learn and grow in a...

**Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...

Location: Shah Alam, 10, MY, 40200- Req ID: 7254We are seeking a dedicated individual to join our team based in Central Malaysia (Shah Alam), working closely with Customer Center Managers across North, South, and Central Malaysia. **Role Overview**: As the Sales & Service Support Manager, your primary responsibility will be to ensure the efficiency of sales...

**Company Description** Lapasar is a Business to Business (B2B) wholesale platform serving over 3,000 SME's and corporations in Malaysia. We focus on FMCG goods distribution to thousands of retail clients throughout the country with our own warehousing, distribution, and financial services capabilities. **Role Description** **Key Responsibilities**: 1....

**Key Duties and Responsibilities** - Process all Sales Orders accurately and promptly into ERP system. - Support and prepare issuing sales invoices. - Support sales & marketing on issues related to after-sales (arrange repair / installation /loan machines / spare parts). - Answers all customers’ queries professionally and courteously. - Record after-sales...

Handling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...