Customer Service Support

*Responsibilities:* Answering and responding to incoming lls, text - ssages, and emai from customers. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem within time limits; expediting correction or adjustment; following up to...

Collection of maintenance/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for the creation, updating and management of files as well as key management. - Coordinate with the Project Manager, contractors and maintenance team on property...

**The Company** **Why join us?** - A passionate, energetic and supportive culture. - Medical insurance and yearly medical check-up provided. - Medical and dental coverage for you and your non-working immediate family. - Employee recognition award. - Yearly annual leave encashment. - Parking, handphone and optical subsidies. - Yearly performance bonus and...

CUSTOMER SUPPORT - Help customers with questions and give customers information about a company’s or organisation’s services, products and policies. - Identify customer needs and ensure clear communication to related internal departments. - Strong phone contact handling skills and active listening. - Ability to multi-task, priorities, and manage time...

Manage Online Platform Orders, Customer Service and Daily - Operation Packaging of parcels - ensure customer orders are accurately processed and inserted as per order list and make sure parcel is out on the same day to the respective courier company. - Packaging of items according to required SOP and sending to Courier companies assigned. - Able to travel...

ShawlForYou is seeking a detail-oriented and organized Sales Admin to join our team. As a key member of our sales department, you will be responsible for managing customer interactions, processing sales transactions, and providing exceptional customer service.About the RoleThis is an exciting opportunity for a driven and enthusiastic individual to contribute...

To receive and **review service requests **from the sales team for the accuracy and completeness. - To process service requests by **cross-referencing customer service agreements** and **purchase orders** to ensure compliance and adherence to contractual obligations. - To serve as a primary point of contact between the sales team and service team - To input...

Your Responsibilities: (What is this role all about? What are the expectations of the applicant?)  Answer incoming calls in a timely manner  Resolving Client partner’s challenges and issue escalations effectively. Manage and resolve cases during the first call (First Call Resolution).  Beyond First Call Resolution cases, escalate them to...

**Requirements**: Syarat-syarat kelayakkan: - Boleh bekerja dan menyesuaikan diri di dalam pasukan - Mempunyai kemahiran dalam mengeluarkan idea yang kreatif - Mempunyai pengalaman dalam bidang Customer Service diutamakan - Mempunyai kebolehan bercakap dan menulis yang baik bagi membantu menyelesaikan masalah pelanggan - Diploma / Ijazah sarjana mudah di...

**JOB RESPONSIBILITIES** - Provide information to customers regarding Company’s services and products. - Guiding customers through corrective steps for the registration process. - Provide good quality service and support in a variety of areas. - Maintain a balance between company policy and customer benefit in decision-making. Handling issues in the best...

**JOB RESPONSIBILITIES** - Provide information to customers regarding Company’s services and products. - Guiding customers through corrective steps for the registration process. - Provide good quality service and support in a variety of areas. - Maintain a balance between company policy and customer benefit in decision making. Handling issues in the best...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

Position Overview: As a Customer Service Intern atAccel Grpahic System Sdn Bhd, you will have the opportunity to gain hands-on experience in providing top-notch customer support while working closely with our talented team. This internship is ideal for individuals who are passionate about delivering excellent customer service and eager to learn and grow in a...

**Responsibilities**: **Responsibilities**: JOB RESPONSIBILITIES: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all vehicles, as...

**Position Overview**: **Key Responsibilities**: - Customer Support: Provide prompt, professional, and courteous assistance to customers, responding to their inquiries, complaints, and requests through various communication channels. - Problem Resolution: Identify and resolve customer issues promptly by gathering relevant information, troubleshooting...

About the RoleWe are seeking a highly skilled Customer Service Executive to join our team. As a key member of our Customer Care function, you will be responsible for ensuring that our customers receive exceptional service and support across all aspects of their interactions with us.Daily processing of customer orders, understanding individual customer...

Position reports to**: Head, Customer Service** **Job Overview**: Be friendly, be helpful and most of all, place customer satisfaction at the front and centre of what you do. Your day-to-day job will see you speaking to one of the organisations biggest assets and you need to make sure every experience they have in dealing with you is a great one. Your...

Provide general administrative support to the customer service department. - Maintain a positive attitude and calmly respond to customers' complaints. - Support the coordination work for customer events and activities. - Responding to customer inquiries and share product details - Calling customer **Skills required**: - Analytical-minded, effective...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

About This RoleWe are looking for a Customer Service Ambassador to join our retail team. As a key member of our team, you will be responsible for providing exceptional customer service and sales support.ResponsibilitiesCreate a personalized experience for customers by understanding their needs and preferences.Develop strong relationships with customers to...