Customer Service
5 months ago
Lokasi:
The Atmosphere, Seri Kembangan
(Berdekatan MRT)
Waktu kerja:
- Isnin - Jumaat : 9am-6pm
- Sabtu : 9am-1pm
Job Scope:
- Menjawab semua pertanyaan pelanggan di semua platform media sosial dan e-mel.
- Menangani maklum balas pelanggan serta aduan secara profesional.
- Merekod dan mengemas kini data pelanggan dan maklumat lain yang berkaitan apabila perlu.
- Mengenal pasti penambahbaikan proses untuk meningkatkan perkhidmatan pelanggan.
- Memastikan kepuasan pelanggan dengan produk dan perkhidmatan syarikat.
- Menyediakan penyelesaian atau alternatif yang sesuai dengan cara yang paling berkesan/cekap untuk menyelesaikan masalah pelanggan.
Requirements:
- Pengalaman 1 - 2 tahun dalam bidang industri berkaitan, namun graduan baru digalakkan untuk memohon.
- Mempunyai kemahiran komunikasi yang baik.
- Berorientasikan Perkhidmatan Pelanggan
- Mampu melakukan pelbagai tugas dengan kerja berpasukan
- Mampu membalas tepat pada masanya
**Salary**: RM1,500.00 - RM2,000.00 per month
Ability to commute/relocate:
- Seri Kembangan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
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