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General Manager

1 month ago


Kuala Lumpur, Malaysia Pinnacle Suites Management Sdn Bhd Full time

Maximize revenue and flow through to GOP.
- Preparation of property budget and forecasts.
- Manage labour standards and property level expenses to achieve maximum flow through to the bottom line profit.
- Build an excellent service culture and create memorable customer experience.
- Implementation of the brand’s service strategy and initiatives with the objective of exceeding customer expectations, increasing profit and market share.
- Work with Board of Directors to manage all sales activities of the properties and meet revenue objectives.
- Identify and seek out potential business in local market. Maintain relationships with local companies and key people to increase visibility within the local market.
- Coordinate and implement sales and marketing activities of the property.
- Analyse sales figures, devise and implement marketing and revenue management strategies.
- Attract and select talent, coach and develop teams, engage and align people to achieve business objectives.
- Oversee and manage the divisions/departments within the company to achieve team goals.
- Manage the hotel's branding, public relations and events.

**Requirements**:

- Bachelor’s Degree in Business Management / Marketing / Hospitality Management or related qualification.
- At least five (5) years of proven hotel operations leadership experience with a capability for strategic decision making and demonstrated financial business acumen.
- Demonstrated success and leadership in the areas of customer satisfaction, operational excellence, employee satisfaction, revenue and profit.
- Familiar in playing a strategic role and experienced in marketing and planning.
- Have excellent organizational, influencing and communication skills.

**Salary**: RM8,000.00 - RM13,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Property / Hotel Management: 5 years (required)

Willingness to travel:

- 75% (preferred)