Reservation Assistant

7 months ago


Johor Bahru, Malaysia GBW HOTEL Full time

**RESPONSIBILITY**:

- Accountable for handling local and overseas individual room bookings within assigned shift.
- HANDLE LOCAL AND OVERSEAS INDIVIDUAL ROOM BOOKINGS
- Note accurately booking requirements, subsequent amendments or cancellations.
- Check room situations.
- Accept / reject accordingly.
- Process special requests.
- Regret over bookings.
- CONTRIBUTE TO OVERALL EFFICIENCY OF THE SECTION
- Draft reply telex.
- Confirm reservations.
- Deal with deposits and vouchers.
- Process special rates.
- Handle group bookings.
- Control room inventory control log.

**Salary**: From RM1,700.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Experience**:

- Reservation: 1 year (preferred)


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