Reservation Assistant

**RESPONSIBILITY**: - Accountable for handling local and overseas individual room bookings within assigned shift. - HANDLE LOCAL AND OVERSEAS INDIVIDUAL ROOM BOOKINGS - Note accurately booking requirements, subsequent amendments or cancellations. - Check room situations. - Accept / reject accordingly. - Process special requests. - Regret over bookings. -...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

**Job Number** 23145457 **Job Category** Reservations **Location** Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

**Job description** **JOB DESCRIPTION** 1. Responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. 2. Ensures that reservation hotlines are attended to at all times to meet daily business needs. He / She is responsible for creating, updating, and maintaining reservation records...

**Core Work Activities**: - Assist our callers to book hotel reservations. - Be able to successfully convert shoppers to bookers. - To liaise closely with Assistance Manager, hotel-based Group Coordinators, Front Office and Sales teams. **Main Duties**: - To be aware of the hotel availability at all times and selling rates for the day. - Handles guest and...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

1. Register guests and assigns rooms. Accommodates special requests whenever possible. 2. Assists in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. 4. Understands room status and room status tracking. 5. Knows room locations, types of...

Assist Executive Housekeeper to ensure staffing levels cover business demands, with departmental rotas adjusted in line with occupancy and departmental budget Support with implementation of and adherence to Housekeeping policies and procedures including lost property, key control, security and emergency procedures, health and safety for all employees and...

Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...

Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...

Front Office Assistant With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Provide full range of administrative, clerical and office support. - Manages calendars. - Handling telephone calls including customer’s enquiries and feedback. - Provide filing assistance. - Prepares and maintains telephone directory and other company information. - Advises superior of any issues to ensure excellent customer service. - Advises superior of...

Outgoing, adventurous and passionate? Be part of our team! **Responsibilities** - Perform sports and rooms daily operations. - Process facility, programme and room reservations, registration and collect fees. - Develop public information materials needed for programmes, promotions and events. - Organise, promote and implement...

Key Responsibilities: **1. Forecasting / Daily Management** - Prepare and distribute daily, weekly, monthly, and other periodic reports as defined by the Onyx policies. - Maintain the manual / automated revenue management systems to assist in driving accurate data to assist in fact based decisions. - Prepare and monitor demand forecasts as defined by Onyx...

**ROLE & RESPONSIBILITY**: 1. Register guests and assign rooms and accommodate special requests whenever possible. 2. Assist in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. 4. Understand room status and room status tracking. 5....

**ROLE & RESPONSIBILITY**: 1. Register guests and assign rooms and accommodate special requests whenever possible. 2. Assist in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. 4. Understand room status and room status tracking. 5....

Outgoing, adventurous and passionate? Be part of our team! **Responsibilities** - Perform sports and rooms daily operations. - Process facility, programme and room reservations, registration and collect fees. - Develop public information materials needed for programmes, promotions and events. - Organise, promote and implement...

Sell tickets to the passengers. - Help passengers to plan for their trips. - Help to make and confirm reservations. - Provide good customer service. **Salary**: RM1,700.00 - RM2,600.00 per month **Benefits**: - Additional leave - Health insurance - Maternity leave - Opportunities for promotion - Parental leave - Professional development Schedule: - Day...

Interacting with walk-in customers and providing assistance. - Delivering customer support services, including tasks such as invoicing, managing customer inquiries, and promoting packages. - Managing customer inquiries at the reception counter. - Assisting in organizing reservations. - Addressing requests and resolving issues to ensure customer...