Reservation Manager

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

**Job Number** 23129430 **Job Category** Reservations **Location** Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

**Job Number** 23145457 **Job Category** Reservations **Location** Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

**Core Work Activities**: - Assist our callers to book hotel reservations. - Be able to successfully convert shoppers to bookers. - To liaise closely with Assistance Manager, hotel-based Group Coordinators, Front Office and Sales teams. **Main Duties**: - To be aware of the hotel availability at all times and selling rates for the day. - Handles guest and...

**Core Work Activities**: - Assist our callers to book hotel reservations. - Be able to successfully convert shoppers to bookers. - To liaise closely with Assistance Manager, hotel-based Group Coordinators, Front Office and Sales teams. **Main Duties**: - To be aware of the hotel availability at all times and selling rates for the day. - Handles guest and...

Produce and check daily reports, ensuring that the previous day’s reservations are accurate and confirmations are sent. - Maintain room rates on the company systems and spot-check third party websites (OTAs) to ensure accuracy of rates and allotments - Monitor incoming bookings and flagging any concern dates with the Sales Department - Manage room...

1. Register guests and assigns rooms. Accommodates special requests whenever possible. 2. Assists in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. 4. Understands room status and room status tracking. 5. Knows room locations, types of...

Attending Walk in customers - Liaise between various departments within the establishment. - coordinate services like room housekeeping, and ensure effective communication between guests and staff. - To ensure guest satisfaction, anticipate and respond to request promptly - Asssiting for reservations arrangements and communicate with front desk on the...

**Guest Relations**:Greet and assist guests, addressing their inquiries, concerns, and special requests promptly and professionally. Handle guest complaints or issues efficiently and ensure guest satisfaction. **Front Desk Operations**:Oversee the front desk check-in and check-out processes, ensuring accuracy and efficiency. Assist with reservations, room...

**Guest Relations**:Greet and assist guests, addressing their inquiries, concerns, and special requests promptly and professionally. Handle guest complaints or issues efficiently and ensure guest satisfaction. **Front Desk Operations**:Oversee the front desk check-in and check-out processes, ensuring accuracy and efficiency. Assist with reservations, room...

**Job. HR Manager - Johor Bahru** - Personnel recruitment: Review and implement talent recruitment based on employment needs, providing manpower support for company operations; - Employee training: Establish a training system and organize its implementation in accordance with ISO13485 and personnel reserve, training, and promotion requirements; - Salary...

**Job. HR Manager - Johor Bahru** - Personnel recruitment: Review and implement talent recruitment based on employment needs, providing manpower support for company operations; - Employee training: Establish a training system and organize its implementation in accordance with ISO13485 and personnel reserve, training, and promotion requirements; - Salary...

As a travel consultant, you must communicate efficiently to understand each client’s needs, time and budget constraints — and arrange customised travel options accordingly. You would research and recommend flights, hotels, sightseeing options (domestic/international) and other travel-related services to the clients. Your ability to monitor and handle any...

**Job Summary**: Managing all aspects of the front office (for example guest registration, porter services, business centre, telephone services, concierge services, and guest reservations). You’ll also create the warm atmosphere that makes our guests feel at home in any location. **Job Types**: Full-time, Permanent **Salary**: From RM7,000.00 per...

Assist Executive Housekeeper to ensure staffing levels cover business demands, with departmental rotas adjusted in line with occupancy and departmental budget Support with implementation of and adherence to Housekeeping policies and procedures including lost property, key control, security and emergency procedures, health and safety for all employees and...

**Job Summary** **Responsibilities** - Adaptability: Effectively adjust to changes in work tasks or the work environment. - Building Trust: Interact with others in an honest, fair, and respectful manner, giving others confidence in the intentions of the organization. - Communication: Clearly convey information and ideas through various media; engage the...

Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management and etc - Developing pricing strategies, including building rates for rooms and packages and determining discounts and specialty rates - Forecasting pricing and revenue based on demand and market trends - Evaluating...

Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management and etc - Developing pricing strategies, including building rates for rooms and packages and determining discounts and specialty rates - Forecasting pricing and revenue based on demand and market trends - Evaluating...

Guest Services:Greet and welcome guests upon arrival with a warm and professional demeanor.Conduct check-in and check-out procedures efficiently.Assist guests with inquiries, providing accurate information about hotel services, local attractions, and directions.Address and resolve guest complaints or concerns promptly, ensuring a satisfactory...

Guest Services:Greet and welcome guests upon arrival with a warm and professional demeanor.Conduct check-in and check-out procedures efficiently.Assist guests with inquiries, providing accurate information about hotel services, local attractions, and directions.Address and resolve guest complaints or concerns promptly, ensuring a satisfactory...