Reservation Assistant

7 months ago

Johor Bahru, Malaysia Thistle Hotel Johor Bahru (JB Parade Sdn. Bhd.) Full time

Assist Executive Housekeeper to ensure staffing levels cover business demands, with departmental rotas adjusted in line with occupancy and departmental budget Support with implementation of and adherence to Housekeeping policies and procedures including lost property, key control, security and emergency procedures, health and safety for all employees and guests Contributes to the overall cleanliness of the rooms and surrounding areas by maintaining an organized and efficient Housekeeping operations in the areas as described above. Required to personally train HSKP staff on the procedure of cleaning rooms as per the THISTLE service standards. Personally ensures through effective supervision that all rooms are cleaned to the highest standards and are assigned on a priority basis. Maintains familiarity with Housekeeping equipment. Ensures Housekeeping standards of cleanliness are maintained by regularly inspecting rooms released by Supervisors. Contributes to the overall cleanliness of the hotel by maintaining organized and efficient service in areas of responsibility including handling & distribution of room linens. Scheduling & planning manpower needs, equipment and supplies requirements. Accountability of cost, utilization and performance of employees and equipment Keep a log of discarded and/or re-cycled linens Supervise the proper use of linen, equipment, cleaning chemicals and other amenities to ensure the proper distribution and maintain minimum cost. Ensure that linens are used in rotation. Maintain control of HSKP employees uniforms, ensuring that they are in proper condition and worn properly. Perform any other duties as needed and requested by the Head of Department.
Company Overview Thistle Hotels & Resorts in Malaysia is owned by GLH Management Group (Singapore) Pte Ltd. The award-winning Thistle Johor Bahru is a 5-star hotel that provide warm Malaysian hospitality with international standards in terms of accommodation and facilities for both the business and leisure travellers. Thistle Johor Bahru is located in the heart of Johor Bahru, one of Malaysia’s most important business and tourist centres. A luxury hotel, it has all the facilities you could wish for, access to free Wi-Fi in 382 well appointed guestrooms and public areas, swimming pools and health spa to restaurants and bars. The hotel is also an ideal base from which to explore this fascinating part of South East Asia, with Singapore just a few minutes drive away from the Causeway. Whether it is for business or pleasure, Thistle Johor Bahru provides the very best of Malaysia, including its legendary southern hospitality.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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