Telco (Mandarin Customer Service)

**Role**:Lead Manager **Timings**:Day Shift (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English- Local Mandarin, Indian, - Minimum 1...

Duties: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - Understanding customer needs: You will need to understand the unique needs of our customers and...

Location: KL Sentral Type : Permanent Salary : Basic RM4,000 + RM300 KPI + Shift allowance **Responsibilities**: - Ensure service delivered to customer, partner and/or riders meets contractual KPI’s - Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution -...

Location: KL Sentral Type : Permanent Salary : Basic RM4,000 - RM5,000+ RM300 KPI + Shift allowance **Responsibilities**: - Ensure service delivered to customer, partner and/or riders meets contractual KPI’s - Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide...

**Your main duties will include**: - **Providing exceptional customer service**: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - **Understanding customer needs**: You will need to understand the...

Vacancy: - Customer Service - Mandarin Speaker Location: Kuala Lumpur, Malaysia Salary Basic : RM4000 Language: Mandarin + English Project: Telco project Working Hour: 24*7 Rotational Education: Diploma and Above Joining Date : 3rd June, 2024. Experience: 1 year Sales experience or 2 years BPO Customer Service Headcount: 13 Buyout Option Job...

Duties: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - Understanding customer needs: You will need to understand the unique needs of our customers and...

_**CS Mandarin (Telco)**_ **Requirement**:Degree/Diploma holder **Working Hours**: 5 days in a week (Mon-Sun, 9 hours per shift, 2 off days per week) **Salary**:RM4000 + KPI Allowance up to RM300 and Night Shift Allowance up to RM300 **Location**: KL Sentral **Date of Join**:8 July 2024 Job Requirements: - Minimum Diploma - At least 1 year relevant...

Job title: Advisor I, Customer Service Location: KL Sentral Language: Local Mandarin Speaking Work schedule: 24H/7, Rotational Shift **Salary**: Basic 4000 + KPI Allowance max up to RM300 + Night shift allowance max up to RM300 Target start date: July 8, 2024 Minimum requirements: - 1 year in Technical support - TELCO and IT background is required -...

Director, Telco Data and Services Sales (SaaS) **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...

Job Type: Permanent Job Location: KL Sentral Working Hours: 7am - 8pm (9 hours rotational) Working Days : 5 days work and 2 off days per week) **Responsibilities**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the...

Greetings from eTeam services, Malaysia.... We are looking for " Local Malaysian - Mandarin speaker " ~For Customer Service - Telecommunication ~Work Location is - KL Sentral ~24*7 Rotational Shift ( 5days work, 2 days off ) ~Minimum 1 year experience in Customer service (Telecommunication ) ~Salary - Basic 4800RM - 5000RM **WE NEED IMMEDIATE...

Location: KL SentralType : PermanentSalary : Basic RM4,000 - RM5,000+ RM300 KPI + Shift allowanceResponsibilities: Ensure service delivered to customer, partner and/or riders meets contractual KPI's Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution Listen...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Vacancy:Customer Service Mandarin SpeakerLocation: Kuala Lumpur, MalaysiaSalary Basic : RM4000Language: Mandarin + EnglishProject: Telco projectWorking Hour: 24*7 RotationalEducation: Diploma and AboveJoining Date : 3rd June, 2024.Experience: 1 year Sales experience or 2 years BPO Customer ServiceHeadcount: 13Buyout OptionJob Summary: Take call and provide...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

_CS Mandarin (Telco)_Requirement:Degree/Diploma holderWorking Hours: 5 days in a week (Mon-Sun, 9 hours per shift, 2 off days per week)Salary:RM4000 + KPI Allowance up to RM300 and Night Shift Allowance up to RM300Location: KL SentralDate of Join:8 July 2024Job Requirements: Minimum Diploma At least 1 year relevant experience in Technical supportTELCO and IT...

About the ClientOur client is a Business Process Outsourcing company. They service companies from industries such as igaming, e-commerce and telco located in the South East Asia region.Responsibilities: Monitor and improve customer service and payment KPIs Identify and resolve daytoday issues in the customer service and payments departments Study planning...

Your main duties will include:- Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.- Understanding customer needs: You will need to understand the unique needs of our...

**About the Client** Our client is a Business Process Outsourcing company. They service companies from industries such as igaming, e-commerce and telco located in the South East Asia region. **Responsibilities**: - Monitor and improve customer service and payment KPIs - Identify and resolve day-to-day issues in the customer service and payments...