Telco (Mandarin Customer Service)

**Role**:Lead Manager **Timings**:Day Shift (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English- Local Mandarin, Indian, - Minimum 1...

Duties: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - Understanding customer needs: You will need to understand the unique needs of our customers and...

Location: KL Sentral Type : Permanent Salary : Basic RM4,000 - RM5,000+ RM300 KPI + Shift allowance **Responsibilities**: - Ensure service delivered to customer, partner and/or riders meets contractual KPI’s - Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide...

**Your main duties will include**: - **Providing exceptional customer service**: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - **Understanding customer needs**: You will need to understand the...

Duties: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - Understanding customer needs: You will need to understand the unique needs of our customers and...

Director, Telco Data and Services Sales (SaaS) **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Position: Customer Service Assistant - PermanentCompany Overview:Talent Recruit is a leading recruitment agency in Malaysia, providing top-notch talent solutions to various industries.Job Description:We are seeking a Customer Service Assistant for our client, a telecommunications company based in Kuala Lumpur.Key Responsibilities:Greet and assist customers...

**About the Client** Our client is a Business Process Outsourcing company. They service companies from industries such as igaming, e-commerce and telco located in the South East Asia region. **Responsibilities**: - Monitor and improve customer service and payment KPIs - Identify and resolve day-to-day issues in the customer service and payments...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

WE ARE HIRING MANDARIN CUSTOMER SERVICE! Salary Package : RM 4,000-RM 4,500 (Base on Experience) - Working Days : 5 Working Days 2 Days Off - Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call...

VACANCY: Customer Service - Mandarin Speaker LOCATION: Kuala Lumpur, Malaysia. **Salary**: RM 4000 Work Experience: at least 1 year of Customer Service Experience Work hour: 6am - 6pm ( 9 hours per shift) Mon - Fri Start Date: September 25th Head Count: 5 - Malaysian that can speak in Mandarin and English, as staff will support Hong Kong market. - Must...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Servive - Mandarin Location - KL Sentral Type - Permanent Shift - 9am - 6pm Joining - 7th Aug Interview - Walkin drive on 28th July Minimum Diploma Holder major in **IT/Computer or Engineering** (Fresh Graduates or...

**Offer description**: $ 4,000.00 (monthly) Permanent contract Full Time Job description Our company represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They focused on leveraging next-generation technologies including 5G, Blockchain,...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Service Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...