Service Captain-restaurant

3 weeks ago


Kuala Lumpur, Malaysia OSTERRIA GAMBERONI SDN. BHD. Full time

Always greet and welcome guests promptly in a warm and friendly manner.
Always thank and give fond farewell to guests conveying anticipation for their next visit.
Assist guest with table reservation.
Assist guest while seating.
Ensure guest are serviced within specified time.
Has a good knowledge of menu and presentation standards.
Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
Able to answer any questions regarding menu and assist with menu selections.
Able to anticipate any unexpected guest need and reacts promptly and tactfully.
Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
Serve food courses and beverages to guests.
Set tables according to type of event and service standards.
Record transaction / orders in Point of Sales systems at the time of order.
Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

**REQUIREMENTS**:
Diploma or Degree in Hotel Management or any equivalent certificates related to field
minimum 3 year in front-of-house management, along with minimum 1 year experience in Captain position.
Good command in both spoken and written English
Good knowledge of food and beverage service
Should have pleasing personality
Familiar with Point of Sales system
Excellent guest service skill, any awards from previous work experience is an advantage
A modern tavern honouring the heritage and heart of coastal Italian cooking.
A modern Italian kitchen with a menu inspired by heritage food from the coastal regions of Italy. Handmade artisanal pizza and fresh pasta feature heavily, as do saltwater fish and seafood sourced locally, all cooked with heart.
The Italian tradition of celebrating seasonal produce and food products. is kept well alive by the Italian culinary trio behind Osteria Gamberoni: expect a wholesome specials menu that changes by the week, taking the best of the seasonal food product flown in Italy complemented by the seasonal fruit and varied delicacies native to South East Asia.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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