Service Leader

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

**Tee Letrik Service SDN BHD** Kami mencari kriteria seperti; - Lelaki - Berumur tidak melebihi 45 Tahun. - Berpengalaman dalam bidang wiring. - Memiliki lesen memandu GDL. - Memahami bacaan drawing M&E. - Boleh membuat pendawaian untuk Single dan 3 Phase. - Bijak mengatur dan berkebolehan memimpin pasukan juruteknik. - Boleh mengikuti Piawaian Syarikat...

**Job no**: 521650 **Brand**: Product and Technology **Work type**: Full time **Location**: Kuala Lumpur, Malaysia **Categories**: Information & Technology FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology...

The Customer Service Team Leader will be responsible for overseeing the day-to-day operations of our customer service team. This individual will manage workflow, provide guidance and support to customer service representatives, and ensure that customer inquiries and orders are handled promptly and professionally. Customer Service Team...

This individual collaborates cross-functionally to lead a team working to achieve high customer satisfaction from order placement to order fulfillment. This may include key account management, order status, returns, e-commerce live chat, and customer engagement. This role acts as the direct supervisor leader to a group of customer service...

This individual collaborates cross-functionally to lead a team working to achieve high customer satisfaction from order placement to order fulfillment. This may include key account management, order status, returns, e-commerce live chat, and customer engagement. This role acts as the direct supervisor leader to a group of customer service...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Japanese language Team Leader BPO Voice Process Team Leading Travel Accounts BPO Operations Travel Processes inbound and outbound process Team lead operation operation team leader...

Job Brief A Call Center Team Leader plays a pivotal role in overseeing and managing a team of call center agents, ensuring smooth operations and exceptional customer service. Their job brief includes: - Supervising and leading a team of call center agents to meet performance targets. - Monitoring call center processes to enhance customer satisfaction and...

**Role**:Team Leader **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team Handling Team Leader - *Hi Team we need your support for this VERY URGENT Hiring for the role of Japanese Team Leaders. (Cyberjaya & KL Office...

Shangri-La, Kuala Lumpur Be part of our Shangri-La family Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way...

So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to coach...

So what does a Team Leader really do?Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals.You must be able to coach...

**Boost Team Leader Responsibilities**: 1. Overseeing the daily operations of the rstore to ensure smooth running and efficiency. 2. Ensuring customers are satisfied and happy with the service. 3. Ensuring that staff within the store adhere to the restaurant’s safety/service standards at all times. 4. Making sure that adequate staff is scheduled to...

Job Title**:Southeast Asia Customer Service Leader** Someone Who has Handled Minimum 5 to 10 team Memebers Looking for someone with Team Management Skills. **Industry - Mechanical / Chemical / Automation Industry** **Mandatory Exp needed - **CS Leader exp, People Management, exp as CS in manufacturing industry, should have **handled SEA...

**Job no**: 520760 **Brand**: FCM **Work type**: Full time **Location**: Kuala Lumpur, Malaysia **Categories**: Corporate & Group Travel **Are you looking to start with a new opportunity in the travel industry?** FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7...

Job Advert Job Title: Telesales Team Leader - Telematics Location: Kuala Lumpur Radius Payment Solutions Ltd is one of the world’s leading service providers to the fleet and logistics market. Radius was initially established in the UK in 1990 and now operates globally with offices across 5 continents and customers worldwide. We are an ambitious, strong...

We are currently seeking a **Pickup Team Leader **to join DHL eCommerce Malaysia! The **Pickup Team Leader **will be responsible for ensuring timely, accurate and efficient pick-up arrangement from customers through effective planning of pick-up operations at the Depot. **_Essential Duties and Responsibilities _** Customer Service Management - Maintain...

So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...