Front Desk Sme Specialist(Glc Company)
2 days ago
**Position :Front Desk cum SME Specialist(GLC COMPANY)
- Bayan Baru**
**Location : Bayan Baru**
**Working Days**: 5 days per week (Monday - Friday / 8.30am - 5.30pm)
**Intake **:Immediately
**Salary **:RM1,500 + Allowance + Commission (Up to RM4,000)
2. To monitor & track order status until complete.
3. To deliver and managing SME sales target at client as per assigned by the company.
4. To assist Outlet Manager/Business Development Manager in strategies & plan for improvement of Sales
5. To implement & comply to P&P and SOP in order to improve customer experience and achieve the target
6. To assist Outlet Manager/Business Development Manager to achieve client KPI & Performance specifically in Sales Target
7. To work closely with Internal or external parties to materialise Sales
8. To support new initiatives initiate by Outlet Manager/Business Development Manager, State Head or Headquarters
9. To manage customer experience execution (SPP etc)
10. Able to understand and analyst SME customers needs. Instantly do first review assessment and then to provide quick solution and good product offering
11. Excellent in handling customer especially business owner
12. Creating program and activities to entice SME customers at the SME corner.
13. Ensuring customer rating is within the standard especially on customer experience ie waiting and serving time
**Requirement**:
- No work experience required.
- Fresh Graduate are welcome to apply.
- Training will be provided.
- Malaysia citizens only. Age limit from 19 - 35 years old.
- Working hours Monday - Friday - 8.30am - 5.30pm
**Salary**: RM1,500.00 - RM2,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Overtime pay
**Education**:
- STM/STPM (required)
**Experience**:
- Front desk: 1 year (required)
- Retail sales: 1 year (required)
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