Technical Solution Manager

6 months ago

Malaysia Irdeto Full time

**Who we are**:
Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including transport, health and infrastructure. Irdeto is the security partner dedicated to empowering a secure world where people can connect with confidence.

With teams and offices around the world, Irdeto’s greatest asset is its people - our diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and contribute to Irdeto's success.

**The Role**:Technical Solution Manager**

We are seeking a dedicated and experienced Technical Solution Manager specializing in Broadcast and Over-The-Top (OTT) platforms, with a strong background in cloud computing, to join our Managed Services team. This role is central to our mission of delivering cutting-edge streaming and broadcast solutions that meet and exceed our customers complex and evolving needs.

You will act as the bridge between our customers and our internal teams, coordinating efforts across engineering, product development, and support teams to ensure seamless project execution. Your expertise in project leadership will ensure that solutions are not only aligned with our customers visions but are also delivered efficiently, adhering to the highest standards of quality and performance.

**Your mission at Irdeto**
- Become the Subject Matter Expert of our Customer Platform Solution.
- Experienced in Cloud & Virtual Platform Technologies
- Lead collaboration with Internal Product, Operational, DevOps and Integration teams in relation to our Customer Requirements.
- Customer Technical Advocacy.
- Project & Delivery Leadership Skills.
- Technical Team Coordination.
- Problem Management & Resolution.
- Performance Analytics & Reporting.
- Exceptional Communication Skills is a must.

**How can you add value to the team?**
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, with a strong focus on cloud computing, media streaming technologies, or digital broadcast.
- Minimum of 5 years of relevant experience in technical project management, solution architecture, or engineering within the broadcast/OTT industry.
- Deep understanding of cloud-based infrastructure, services, and architectures with hands-on experience in AWS, Azure, or Google Cloud Platform.
- Expertise in streaming protocols, codecs, and content delivery networks (CDNs), along with knowledge of media processing workflows.
- Familiarity with broadcast industry standards, regulations, and security practices.
- Exceptional project management skills, with proficiency in agile methodologies preferred.
- Excellent communication and interpersonal skills, with the ability to engage and manage stakeholder expectations across diverse groups.
- Strong analytical and problem-solving abilities, with a proactive approach to tackling challenges and driving innovation.
- Relevant industry certifications (e.g., AWS Certified Solutions Architect, Google Cloud Professional Architect) are highly desirable

**What you can expect from us**:
Our people and culture are the heart of our business, and our values of Trust, Accountability, Agility and Innovation inform what we do, and how we work. We believe in investing in our talented employees and promote collaboration, creativity and innovation, health and well-being across our global workforce.

In addition to competitive remuneration and extensive benefits we offer:

- An international and multicultural environment where diversity and inclusivity are celebrated and embraced
- Professional educational opportunities and training program
- Innovation sabbatical
- Volunteer Day
- State of the art office space
- On the job coaching and mentoring
- Flexible work arrangements - via our Work Hard Anywhere policy.
- Some of us run city marathons and even go on snowboarding trips together
- Casual Friday? Casual every day
- US$ 500 net for your home office setup after you passed your trial period
- And many additional perks customized to global locations (canteen, fresh fruit, amazing coffee, parking, on-site gym, yoga room to name a few)

**Welcome to Irdeto**

Irdeto is proud to be an equal opportunity employer.

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