Operations Executive

4 weeks ago


Petaling Jaya, Malaysia Novartis Full time

391832BR

**Operations Executive (Commercial Excellence)**:
Malaysia

**About the role**

4 The 4 essential elements that shape our culture: Inspired. Curious. Unbossed. Integrity. Our mission is to discover new ways to improve and extend peoples’ lives. Your passion to build, execute business plans to meet the sales goals, develop effective professional business relationships with Healthcare Professionals will help the world understand what these medicines do, why they matter and how Novartis is striving to reimagine medicine.
As Operations Executive part of Business Excellence and Execution, you will support end-to-end order management process by interacting with customers, manufacturing sites, and other internal departments to ensure all orders are executed in a timely and efficient manner. You will also be responsible for key sales coordination activities.
**Your Responsibilities**:
Your responsibilities include, but not limited to:

- Timely order management using relevant system. Perform manual order entry for site-to-site material transfer orders. Issue credit and debits notes.
- Perform order confirmation and inbound system booking for manually placed orders in the system. Act as a liaison with various departments throughout the company and be a trusted advisor to internal parties.
- Maintain and issue customer open order list. Maintain accurate and up to date working procedures.
- Maintain and refresh the daily sales report, Perform daily, weekly, monthly uploads of sales data from Sales Distributors to internal sales system.
- Provide HCP Consent, sending forms to HCPs, update local consent tracker, enable consent in CRM systems and update status to internal. Monitoring of checks for HCP Portal Medhub MY, validity and expiry. Perform HCP direct and indirect spend data compilation and validation for quarterly transparency reporting.
- Perform tagging of new sales accounts by Products in internal sales system with FLM. Collate monthly Field Force and MSL performance from the APMA Customer Engagement dashboard and update PerfEx slides. Monitor stock level, order submission to DKSH, issue COA or LOU and replacement Additional Specifications.
- Assist Digital Manager in maintaining Veeva Vault. POPsys metric keying, data entry quarterly basis. Assist in administrative planning for NIC Finance and System Checks

**Commitment to Diversity & Inclusion**:

- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Role Requirements**

**What you’ll bring to the role**:

- Bachelor’s Degree
- Experience in commercial excellence is an advantage
- Proficiency in data analysis tools and techniques - Excel, CRM, QlikSense
- Able to understand changing dynamics of Pharmaceutical industry
- Proficient and fluent in English (spoken and written), with good interpersonal and communication skills.
- Digital & Technology Savvy

**Why Novartis?**

**Division**

International

**Business Unit**

APMA IMI

**Work Location**

Petaling Jaya

**Company/Legal Entity**

NOV MALAYSIA

**Functional Area**

Sales

**Job Type**

Full Time

**Employment Type**

Regular

**Shift Work**

No

**Early Talent**

Yes


  • Operation Executive

    9 hours ago


    Petaling Jaya, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**VERY URGENT!**_ 1) Assists the Operations Manager in ensuring smooth operations of the business to maintain long-term client relationship 2) Assists the Operations Manager in delivering the priorities, targets, goals and ISO objectives set out in the strategic plans, aligned to the company’s core values, mission and vision statements 3) Engages clients...


  • Petaling Jaya, Malaysia Executive Compass Full time

    Company name: Semiconductors Manufacturing Location: Central Malaysia Reporting to: General Manager Role: Test Operation Manager The role will be reporting to the General Manager and will be managing the 4 departments from the company, mainly planning, test equipment, customer service and production for testing of semiconductor chips. Job...

  • Operations Executive

    2 weeks ago


    Petaling Jaya, Malaysia ISJ Technology Sdn Bhd Full time

    **Job Overview: -** We are looking for a Operations Executive to join our dynamic team in charge on overseeing and coordinating various operational activities within the organization. This role requires a detail-oriented, proactive individual with strong organizational skills, capable of multitasking and driving process improvements **Job Responsibilities:...

  • Operations Executive

    1 month ago


    Petaling Jaya, Malaysia ISJ Technology Sdn Bhd Full time

    **Why Join Us?** - 13th month salary - Medical, Dental and Optical benefits - Smart casual working attire - Full Attendance Allowance - Free Parking - Young, vibrant and open work culture **Job Overview: -** We are looking for a Operations Executive to join our dynamic team in charge on overseeing and coordinating various operational activities within the...


  • Petaling Jaya, Malaysia ISJ Technology Sdn Bhd Full time

    **Why Join Us?** - 13th month salary - Medical, Dental and Optical benefits - Smart casual working attire - Full Attendance Allowance - Free Parking - Young, vibrant and open work culture **Job Overview: -** We are looking for a Operations Executive to join our dynamic team in charge on overseeing and coordinating various operational activities within the...

  • Operation Executive

    3 weeks ago


    Petaling Jaya, Malaysia SLA Consultancy Sdn Bhd Full time

    As an Operation Executive you will oversee and manage all aspects of the outlets. You will lead a team of selected outlets and your role will involve training, operational planning, and customer service excellence. - Responsible for overseeing the outlet's overall operations and sales, including sales, customer service, staff recruitment, training and...

  • Operation Executive

    6 days ago


    Petaling Jaya, Malaysia AceTeam Networks Sdn Bhd Full time

    AceTeam Networks is committed to take IT beyond with our customers and pledge to be the best, while strengthening the focus towards becoming a people centric company and not just limiting to technologies. We are looking for a **Operation Executive** who would like to grow with us, clearly defined by three things: **CommITted - Connected - Converged!** As a...

  • Operation Executive

    2 weeks ago


    Petaling Jaya, Malaysia CapBay Full time

    **About Us**: **Summary**: We are looking for a highly motivated and impact-driven operation executive to join our dynamic team at CapBay. This is an excellent opportunity for someone who is passionate about making a difference and wants to grow alongside us. As a operation executive, you will play a crucial role in supporting our operation team by...


  • Petaling Jaya, Malaysia Eezee Full time

    **Job Overview** The Operations Executive is responsible for supporting the success of supplier activities of Eezee through managing daily workflow tasks and projects set out by the Operations Management Assistant Manager. **Job Interactions & Interface**: This role interacts with internal staff: BD Buyer Team, PIMS Team, Client Services This role reports...


  • Petaling Jaya, Malaysia BloomThis Flora Sdn Bhd Full time

    **Key Responsibilities**: - Ensure daily businesses are operated in a correct, cost-effective and timely manner in alignment with quality requirements - Coordinating the logistic routing for delivery - Work closely with the production and delivery team to ensure products and services rendered in a timely manner - Preparing orders and pick packing for...

  • Operations Executive

    2 months ago


    Petaling Jaya, Malaysia Eezee Full time

    **Job Overview** You will play an important part in ensuring that day-to-day operations run efficiently while upholding the highest standards set by Eezee. **Job Interactions & Interface**: This role interacts with internal staff: CS team members, Logistics Team members, cross department. Externally this role interacts with: Sellers, buyers, enterprise...

  • Operations Executive

    8 hours ago


    Petaling Jaya, Malaysia Eezee Full time

    **Job Overview** You will play an important part in ensuring that day-to-day operations run efficiently while upholding the highest standards set by Eezee. **Job Interactions & Interface**: This role interacts with internal staff: CS team members, Logistics Team members, cross department. Externally this role interacts with: Sellers, buyers, enterprise...


  • Petaling Jaya, Malaysia Agensi Pekerjaan iForte Sdn Bhd Full time

    As an Executive (Administration), you will play a pivotal role in supporting the operations, administration, and coordination of activities within our organisation. Reporting directly to the Executive Director or relevant managerial personnel, you will be responsible for various administrative and operational tasks to ensure the smooth functioning of an...


  • Petaling Jaya, Malaysia Bjak Full time

    **About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role Overview** As a Strategy...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **The day-to-day activities**: - Lead, plan, develop and execute the business strategies to drive deposit balance and customer acquisition. Grow the bank’s market share from deposit portfolio and maximise the deposit portfolio profitability through CVP enhancement for different customer segmentation and needs. Work closely with...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **The day-to-day activities**: - Lead, plan, develop and execute the business strategies to drive deposit balance and customer acquisition. Grow the bank’s market share from deposit portfolio and maximise the deposit portfolio profitability through CVP enhancement for different customer segmentation and needs. Work closely with...


  • Subang Jaya, Malaysia CXL Executive Sdn Bhd Full time

    **POSITIONS AVAILABLE**: - Warehouse Inventory Executive - Warehouse Team Lead - Warehouse Checker - Warehouse Executive - Warehouse Admin Assistant - Account Receivable Executive - Trade Marketing Executive **CONTRACT DURATION**: 12 Months (Convertible to Permanent) **SALARY**: Till RM4,500 / Per Month **WORK LOCATION**: - Taman Perindustrian UEP, 47600....


  • Petaling Jaya, Malaysia EBRIC (MALAYSIA) SDN BHD Full time

    We are seeking a highly motivated and versatile Business Operations Executive to join our dynamic team at EBRIC (Malaysia). As a Web 3 technology start-up, we are at the forefront of the industry, focused on reshaping the landscape of asset rights and ownership with innovative platforms in the field of tokenization and commerce. If you are an individual who...

  • Operations Executive

    3 weeks ago


    Petaling Jaya, Malaysia Gushcloud International Full time

    As an Operations Executive, you'll handle HR tasks including talent scouting, performance reviews, efficiency improvement, data management, budget tracking, team coordination, event planning, and ad-hoc tasks. This job has diverse responsibilities and the opportunity to contribute to our team's success. **What You'll Do** Your job is to be the backbone of...


  • Petaling Jaya, Malaysia Shopper360 Full time

    **Duties & Responsibilities**: - Conduct monthly review meeting with clients - Responsible for payroll and recruitment operations within timeline - Brief new joiners the working guideline, and all benefit staff are entitled - Support team leader in training & coaching new merchandisers - Compile regional reports, cross check & ensure accuracy - Interview &...