Executive Customer Service

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

The Operation Executive will assist with both Warehouse and related customer service. **Qualifications/Experience**: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. **Job Requirements**: - Meticulous and detailed...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

JOB RESPONSIBILITIES: Responding to customer enquiries: A Customer Service Executive would need to respond to enquiries and concerns raised by customers. Customer inquiries may include the onboarding requirements, events & campaign details, fee structure, product features and etc. Resolving customer issues: In case of any disputes or issues, the Customer...

**Position**: Customer Service Executive **Location **:Jalan Chan Sow Lin **Working Hours **:24hours rotational / 2 days off rotational **Salary**: RM2,300 + Shift Allowance + Parking Allowance + KPI Allowance **Contract **:6 months (Renewable based on performance) - Monitor and respond to the alarm signals within service level targets. - Handle...

**The Role**: As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys. **What You’ll Do**: - Provide professional customer service for...

We are seeking an individual to fit the role of a Customer Support Executive to join our client's team. The role entails working closely with our other Customer Service Agents & Back Office team. The responsibilities are wide-ranging and varied. It is necessary to be able to communicate clearly and effectively with all areas of the business. At the forefront...

**POSITION TITLE**:Customer Service Inbound (KL) **INTAKE**: 29 April 2024 **CONTRACT DURATION**:1 Year **SALARY**: - RM1,700 to RM1,900 + Commission _(Normal Speaker)_ - RM1,900 + Commission + RM300 _(Language Allowance - Mandarin)_ **WORK LOCATION**: Jalan Pantai Baharu, 59100. Kuala Lumpur. **WORKING HOURS**:Monday - Sunday, 08:00AM - 10:00PM...

**Position : Banking Customer Service Executive** **Working Hours**: Monday - Sunday / 24/7 Rotational Shift (2 day off rotational - based on duty roster) **Intake**: March 2024 (Immediate Hiring) **Location**: Masjid Jamek **Basic Salary**: RM2,500 + RM300 (Allowance) - Attracts potential customers by answering product and service questions; suggesting...

**Sales & Customer Service Support Executive** **Asia Square Sdn Bhd** Kuala Lumpur RM 2,500 - RM 3,200 **Job Highlights** - High commission rate - Flexible hours - Training is available - Great working environment We are one-stop SMS marketing solutions provider for businesses in Malaysia established in year 2012 with a small team but yet informative...

**Position : Banking Customer Service Executive** **Working Hours**: Monday - Sunday / 24/7 Rotational Shift (2 day off rotational - based on duty roster) **Intake**: Immediate Hiring - April 2024 **Location**: Masjid Jamek **Basic Salary**: RM2,500 + RM300 (Allowance) - Attracts potential customers by answering product and service questions; suggesting...

To handle incoming customer calls that flow into the Contact Centre pertaining to service inquiries, requests, or complaints - Identify and handle customer inquiries completely, accurately and resolve customer complaints and problems - Execute customer service and sales skills where appropriate to optimize the opportunity of each customer contact - Schedule,...

1. Perform Customer Service functions such as arranging patient’s appointment, guests reception, case planning, billing, payment collections, attending to treatment and service enquiries through all channels of communication. 2. Coordinate patient’s appointment schedule with doctors and clinical staff 3. Record and compile patient's data and case...

Hello Joy is looking for a dynamic and enthusiastic Customer Service Executive to join our team. As Malaysia's happiest gifting platform, we strive to bring joy and smiles to our customers' faces. This internship provides a unique opportunity to gain hands-on experience in delivering exceptional customer service and contributing to the positive, joyful...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Forex Forest is a renowned FinTech and EdTech brand established in 2017. - The role Customer Service Executive will work on shift basis(including Sun and Sat, 9am - 6pm or 2pm - 11pm). **The Role** - Assist in maintaining high-quality customer service functions from the ground up. - Handle customer requests, resolve issues, and provide appropriate solutions...