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Customer Experience Associate

2 months ago

Kuala Lumpur, Malaysia MSP Hitect SDN BHD Full time

JOB DESCRIPTION (Duties and Responsibilities / Key Result Areas):
Perform ticketing logging and escalations to the correct person in charge.

**Perform ticket(s) monitoring and follow up on any pending issues. ** Perform any defined daily checklist/tasks being assigned. **Conducting training to users/suppliers from time to time. ** To carry out other duties which may assigned by the Management from time to time.

JOB REQUIREMENT / SPECIFICATIONS: (Academic, Work Exposures, Skills Required, Personal Characters, etc.) **Able to communicate well in English, Cantonese, Mandarin, and Bahasa Malaysia. ** Able to work overtime after office hour, weekends & public holiday. **Able to work as a team when carried out the support task ** Having experience on same job background or having educational background in Information Technology / System Information

Pay: RM3,000.00 - RM4,000.00 per month

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