Team Lead

6 days ago


Kuala Lumpur, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

Job Purpose Summary:
Functional Job Responsibilities:

- Lead a team of analysts to produce end-to-end business campaigns, from campaign proposal to fulfilment & monitoring, with every proposal tying back to a main objective of producing variations in customer journeys based on analytical findings on each customer.
- Robust understanding in advanced analytics & statistics, with the aim to facilitate a productive working relationship with the Data Science Lab, and subsequently translate technical & rigorous analytical findings to non-technical stakeholders - effectively bridging barriers between technical data scientists and business lines.
- Effectively communicate & visualise data-driven insights with bank-wide stakeholders, providing guidance on how to formulate effective and engaging campaign journeys that include every possible customer touchpoint across different channels.
- Provide weekly & monthly review on effective campaign mechanics, shifting consumer trends, market movements - in order to unlock organic growth, including but not limited to up-selling & cross-selling opportunities in each customer journey.
- Work with cross-functional departments to enhance existing & future analytics tools & platforms, balancing stakeholder needs with data accuracy/integrity to ensure business value in every initiative.
- Identify inefficient marketing strategies & propose solutions to turn traditional campaigns into always-on customer journeys with real-time data tracking, in order to reach an objective where segmentation analysis can be granularized into one single customer (Segment of One marketing).
- Supervise the execution, monitoring, and measurement of marketing campaigns in relation to bank-wide targets.

Managerial Job Responsibilities:
Build the team:

- Determine what roles are needed for the business. Attract, source, and select based on a main objective of transforming the team into a highly capable analytics unit, that consistently generates actionable insights.
- Groom & upskill talent and develop a career roadmap for each analyst, ensuring that the team is consistently on an upward trajectory towards a data-driven future.

Manage the team:

- Upskill & maintain stability in a team that is aligned to - and focused towards - projects with the highest business impact.
- Drive accountability with a clear effort/reward system without prejudice. Step in to manage stakeholders as and when required, while ensuring that team members are also capable to manage cross-functional stakeholders themselves when faced with temporary operational gaps.
- Lead by example by establishing a positive and healthy working environment.

Guide the Team:

- Guide the team on customer journey development, creation, and validation of unique insights, dive deeper into key campaign drivers, consumer behaviour, market segmentation, to ensure an effective campaign output.
- Provide thought leadership on how to review campaign proposals for business value, contrasting effort and time spent, and tying back to an overarching objective of always-on customer journey.
- Provide value-added recommendations and suggestions during the campaign consultation phase and how to interpret campaign performance, draw conclusions that are actionable and insightful.

Operational Job Responsibilities:

- To ensure alignment to the Division and Bank’s strategic intent and goals for each Financial Year.
- To drive bank-wide campaign performance to achieve the target set by the department.

Job Requirements:
Educational Requirements:

- Degree in a quantitative field, such as Computer Science, Statistics, Engineering, Analytics, or related disciplines.

Experience Requirements:

- 7 years & more of employment experience on improving business processes through human capital & technology.
- Possess a strong analytical background that can translate insights into business strategy. Comfortable working with data and making data-driven decisions utilising multiple sources of information.
- Ability to succinctly articulate and visualise analytical findings to senior management. Good interpersonal, communication skill and strong influencing ability is highly crucial.
- Familiarity with project management frameworks, and proven work experience in leading a team of analysts.
- Experience in SQL, Python AI/ML development, Tableau, UiPath & RPA, is a long-term advantage.
- Track record of driving business value through the integration of data analytics and business strategies, resulting in improved operational efficiency, revenue growth, and competitive advantage.
- Ability to juggle multiple work streams, filter, evaluate, and prioritise solutions.
- Thrive in a fast paced, dynamic environment, and is a collaborative team player.
- Comfortable working with tight deadlines, with a strong attention to detail.
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia b


  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Unison Consulting Pte Ltd Full time

    Team Lead Insurance Operations Role Lead and manage a team of insurance operations professionals, ensuring high performance and productivity. Oversee daytoday operations and ensure compliance with established policies and procedures. Develop and implement strategies to improve operational efficiency and effectiveness. Provide guidance and support to team...


  • Kuala Lumpur, Malaysia Acumen's team Full time

    Acumen is looking for someone with a minimum of 10 years of experience to execute the next three-year strategy for Southeast Asia, including overseeing existing programs, expanding into two new regions, overseeing alumni offerings across all programs and continuing to build on our robust community of Partners and supporters of Acumen in the region. This is...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    ROLE:Team Lead - Telemarketing - (Thai/Vietnamese/Indonesia)Location: Bangkok, ThailandSalary: up to 80,000THBHC:4Joining:ASAPEducation: Bachelor's degreeShift: Mon - Fri, 7am - 4pmJoining date: Immediate JoinerRequirement: *BPO, Telemarketing + Team Lead Experience is required and experience in leading SEA operations in sales & digital...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at usOverviewThe Team Lead - Product Development is responsible to lead the team in the development, implementation and management of new and existing non-trade product(s) / financing program(s). This includes conducting reviews, enhancements, periodic market research and engaging relevant...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Cognizant Kuala Lumpur, MalaysiaPosted 1 day ago Permanent Competitive Team Lead Japanese Language ProficiencyRequirements: Bachelor's degree or equivalent practical experience preferred. Have at least 1 year experience as Team Lead in managing Japanese role or team. Have excellent English and Japanese (possess JLPT N1 or N2 certification) communication...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Intrepid Full time

    About UsIntrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Go-Get Data Consultancy Full time

    Specialization: at least 1 year Team Lead experience. Must have Global Payment, Financial Customer Complain backgroundTarget Onboarding Date:ASAPSalary Range: 5,500 - 6,500Location: Kelana JayaType: Full-timeShift: 24/7Pay: RM5, RM6,500.00 per monthApplication Question(s): Are you willing to work in shifts?Experience:Team Lead: 1 year (required) Global...

  • Team Lead

    2 months ago


    Kuala Lumpur, Malaysia Hytech Consulting Management Sdn Bhd Full time

    Provide technical training and guidance to the RPA team; Lead and assign projects to the RPA members to ensure projects are delivered on time, within budget and with quality; End to end coordination with process owners, developers and IT teams to implement projects; Work closely with Business Units and departments to ensure conformance to governance and...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hytech Consulting Management Sdn Bhd Full time

    Provide technical training and guidance to the RPA team; Lead and assign projects to the RPA members to ensure projects are delivered on time, within budget and with quality; End to end coordination with process owners, developers and IT teams to implement projects; Work closely with Business Units and departments to ensure conformance to governance and...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at usJob Purpose Summary:Functional Job Responsibilities: Lead a team of analysts to produce endtoend business campaigns, from campaign proposal to fulfilment & monitoring, with every proposal tying back to a main objective of producing variations in customer journeys based on analytical...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Chevron Full time

    Total Number of Openings1Responsibilities for this position may include but are not limited to:Lead the Card Sales Team.Develop, execute & monitor team's plans to achieve sales volume & collection target.Identify issues to reduce past dues & doubtful debts.Build & maintain good relationships with the Team, existing customers via regular visit to discuss...

  • Team Lead

    4 weeks ago


    Kuala Lumpur, Malaysia World Health Organization Full time

    **Grade**: P4 **Contractual Arrangement**: Fixed-term appointment **Job Posting**: Mar 10, 2024, 9:54:18 PM **Closing Date**: Apr 1, 2024, 4:59:00 PM **Primary Location**: Malaysia-Kuala Lumpur **Organization**: HQ/GSC Global Service Centre BOS **Schedule**: Full-time **OBJECTIVES OF THE PROGRAMME**: **DESCRIPTION OF DUTIES**: Under the direct...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Position:Team Lead (Maps Operation)Work Location: Kuala Lumpur, MalaysiaTenure: Fixed-term contractKey Responsibilities: Managing and overseeing the activity of the team of Maps Reporting Specialists. Being responsible for their group daytoday operation, managing time and effort as per SLAs. Providing mentorship, guidance, and career development to team...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Tan Chong Group Full time

    Job Summary:As an DBA Team Lead, you are responsible to provide technical leadership and guidance to team members. Besides day-to-day operational support of all supporting databases, you are also required to provide assistance to project teams with architecture design, upgrades, security patches, performance tuning, data protection, secured deployment,...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    ROLE: Team Lead - Telemarketing - (Thai/Vietnamese/Indonesia) Location: Bangkok, Thailand **Salary**: up to 80,000 THB HC: 4 Joining: ASAP Education: Bachelor's degree Shift: Mon - Fri, 7am - 4pm Joining date: Immediate Joiner Requirement: *BPO, Telemarketing + Team Lead Experience is required and experience in leading SEA operations in sales &...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT DIGITAL BUSINESS SOLUTIONS IS LOOKING FOR A TEAM LEAD - PLANNING AND REPORTINGSENIORITY LEVEL:Experienced, Non-Management...

  • Team Lead

    4 days ago


    Kuala Lumpur, Malaysia Standard Chartered Full time

    **Job**: Operations **Primary Location**: Asia-Malaysia-Bukit Jalil KL **Schedule**: Full-time **Employee Status**: Permanent **Posting Date**: 07/Mar/2024, 1:40:18 AM **Unposting Date**: Ongoing **The Role Responsibilities** **Job Role** As a Trade Operations Analyst, you will be responsible for supporting the efficient execution of Trade Finance...

  • Team Lead

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Tan Chong Motor Holdings Berhad Full time

    Job Summary:As a QA Team lead, you are responsible to oversee the activities of quality assurance for the softwareResponsibilities: Develop and managing test strategies and test plans for project need Consolidate and provide tasks estimation for testing related effort. Handling test management and prepare consolidating test reporting for project team....

  • Claims Team Lead

    4 days ago


    Kuala Lumpur, Malaysia bp Full time

    Job summary **Entity**: Finance **Job Family Group**: Supply & Trading Group The Voyage Claims Lead Analyst is responsible for invoicing for all post fixture claims on their portfolio of vessels. In addition, the Lead Analyst will take on additional project work as required, represent the team both internally and externally including third-party claim...