Global Mobility Consultant

4 months ago

Kuala Lumpur, Malaysia JLL Full time

JLL supports the Whole You, personally and professionally.

About the Team
The Global Mobility Team is the ultimate cross-functional team. Every day we work with key stakeholders across the organization to ensure we are able to bring the best talent into different locations. We also liaise with our immigration, tax and relocation vendor to ensure they are meeting their SLAs and that each case is handled with the care and consistency in line with our policies. We focus on guiding JLL employees as they navigate moving themselves and their families across borders in the most efficient and compliant way.
About the Role
Reporting to the Director, Global Mobility EMEA&APAC, this role provides support for our global relocations including long term and short term assignments, and permanent international transfers. Will work closely with the global mobility team and mobility providers in the implementation and execution of our global mobility policies.

What You’ll Do
Consult with internal and external partners on global mobility matters and employee assignments.
Act as primary point of contact for employees on all aspects of global mobility. Handle employee queries and assist with complex issue resolution.
Coordinate with service providers to initiate cases and ensure timely service delivery according to SLAs.
Prepare cost projections and assignment letters as applicable.
Ensure our vendor management system and internal records are up to date and compliant.
Prepare workable quarterly dashboards and PowerPoints for appropriate case load.
Review vendor invoices against proposed costs; escalate inaccuracies as necessary.
Assist with ad hoc projects, and other duties as assigned to you by your manager

What You’ll Need
BA/BS degree or equivalent practical experience
At least 5+ years of Global Mobility work experience. In-house or consultancy experience is compulsory
Excellent organizational skills and attention to detail
Project management knowledge
Basic understanding of tax, social security, and immigration
Strong skills in Microsoft Excel and PowerPoint would be an asset
Excellent interpersonal and communication skills, and a team player mindset
Fluent written and verbal English

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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