Call Centre

CALL CENTRE - COLLECTION OFFICER JOB SCOPE: - 1. Negotiate and work with customers / clients to make workable repayment arrangements. - 2.Responsible for reaching out to customers to collect/ remind the payment for overdue payments. - 3. Maintaining customer payment records. * - REQUIREMENTS - Malaysian Citizens only - Aged 18 and above - Fresh graduates...

To answer incoming enquiries from clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans - To interact and communicate with members on procedures of personal claims and their processing. - To be responsible for each incoming enquiry and complaint and to channel them to the appropriate internal...

To be responsible for smooth handling of incoming and outgoing calls - To answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase - To assist patient, make appointment through Arcus (hospital information system) - Handle irate callers professionally and courteously by helping them to resolve their issue or...

**Responsibilities**: - Make outbound calls to delinquent customers to negotiate for payment. - Receive inbound calls (which is related to unblocking of devices or recovery related matters) and to negotiate payment arrangement with the customer. - To proceed with the unblocking request (if applicable/necessary). - Update CRM & UCCS (systems) on calls made...

To be responsible for smooth handling of incoming and outgoing calls - To answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase - To assist patient, make appointment through Arcus (hospital information system) - Handle irate callers professionally and courteously by helping them to resolve their issue or...

To be responsible for smooth handling of incoming and outgoing calls To answer all incoming and outgoing calls in a professional manner and to practice Standard Answering Phrase To assist patient, make appointment through Arcus (hospital information system) Handle irate callers professionally and courteously by helping them to resolve their issue or...

Tele Recovery Officer / Customer Service (Bank Portfolio) DESCRIPTION: - Perform daily outbound calls to remind customers & follow up on overdue payments. - Efficiently recover customer's debts in a timely manner - Efficiently follow up on all files includes 'promise to pay files'/ 'broken promises to pay files' - Work with customers to solve payment...

esponsibilities: - Attend to customers and provide product information according to customer needs. - Ensure high levels of customer satisfaction through excellent sales service. - Any sales related transaction will be done in the office only. - Any ad-hoc duties assigned from time to time by the Superior. Working hours: - 8.30AM- 5.30PM (Monday to...

Responsibilities: Make outbound calls to delinquent customers to negotiate for payment. Receive inbound calls (which is related to unblocking of devices or recovery related matters) and to negotiate payment arrangement with the customer. To proceed with the unblocking request (if applicable/necessary). Update CRM & UCCS (systems) on calls made and actions...

esponsibilities: - Attend to customers and provide product information according to customer needs. - Ensure high levels of customer satisfaction through excellent sales service. - Any sales related transaction will be done in the office only. - Any ad-hoc duties assigned from time to time by the Superior. Working hours: - 8.30AM- 5.30PM (Monday to...

**Job Highlights** - Working Hours: Rotational shifts (Monday - Sunday) 5days/ week - 9 Working Hour per shift including 1 hour break. - Contract basis + Renewable - LRT Reachable **Responsibilities**: - Identify and handle customer inquiries via inbound call, assist customer in troubleshooting regarding of the products and services. - Schedule, assign or...

Minimum Bachelor Degree in Physiotherapy or equivalent. - Diagnose, assess and formulate treatment plans to the patients. - Monitor patient’s condition during treatment and reassess the outcomes of the treatment plan with the support from senior physiotherapist. - Assist in the care, maintenance and inspection of the equipment used. - Passionate in...

Minimum Bachelor Degree in Physiotherapy or equivalent. - Diagnose, assess and formulate treatment plans to the patients. - Monitor patient’s condition during treatment and reassess the outcomes of the treatment plan with the support from senior physiotherapist. - Assist in the care, maintenance and inspection of the equipment used. - Passionate in...

To assess, diagnose and treat paediatric patients with various speech/language and communication disorders including those with : developmental delay, speech delay and pronunciation difficulties, language delay, learning difficulties and social communication difficulties. **Job Requirement** - At least 2-3 years of working experience in the paediatric field...

**What are you accountable for?** - Responsible in collecting and transporting specimens, register patients into the computer system, and analyze the tests at high standard possible following the prescribed policies and procedures. - Ensure reliable and accurate test results are reported within the stipulated time to ensure patient safety and achieve...

Minimum Bachelor Degree in Physiotherapy or equivalent. Diagnose, assess and formulate treatment plans to the patients. Monitor patient's condition during treatment and reassess the outcomes of the treatment plan with the support from senior physiotherapist. Assist in the care, maintenance and inspection of the equipment used. Passionate in providing ethical...

To assess, diagnose and treat paediatric patients with various speech/language and communication disorders including those with : developmental delay, speech delay and pronunciation difficulties, language delay, learning difficulties and social communication difficulties.Job Requirement At least 23 years of working experience in the paediatric field is...

Minimum Bachelor Degree in Physiotherapy or equivalent. Diagnose, assess and formulate treatment plans to the patients. Monitor patient's condition during treatment and reassess the outcomes of the treatment plan with the support from senior physiotherapist. Assist in the care, maintenance and inspection of the equipment used. Passionate in providing ethical...

Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns - Guide callers in navigating the client website and using the available services - Gather customer feedback and sentiments and escalate to the relevant parties for further actions - Ensure proper documentation, notification, escalation, tracking...

**Company Overview** - **Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to...