
Customer Services
6 months ago
DUTIES AND RESPONSIBILITIES:
- Interact with customers via telephone to provide information and assistance
- Professionally handle a high volume of inquiries from customers
- Achieve productivity standards and goals while maintaining the highest level of customer service
- Must demonstrate a high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times
- Undertake any other duties as-and-when assigned by the Management
**REQUIREMENTS**:
- Must be able to speak Mandarin fluently
- Experience in customer service roles is desirable. Past working experience in contact/call centre is encouraged to apply.
- Good command of spoken and written English and Bahasa Malaysia
- Personality traits-Good attitude, enthusiastic, detail-oriented, responsible, trustworthy and goal focused
- Customer service skills - Attentiveness, empathy, patience, and consistency, persuasive, Immaculate telephone manners and communication skills
- Stress tolerance and ability to work under pressure
Please send your resume and cover letter to
WhatsApp 012-476 7911
- Location:Bandar Tasik Selatan, Kuala Lumpur.
- Working hours: Mon-Fri (9:00 am-5:00 pm), Sat (10:00 am-4:00 pm)
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