Customer Services

Manage daily e-commerce operation such as order processing - To handle all online enquiries promptly and professionally to improve customer conversions and customer service. - Implement various online marketing activities & strategy - Handle product optimization and listing - Handle other ad-hoc matters from time to time assigned by superior - Assist in...

**Job Summary**: The Telemarketing Manager will lead and oversee the Telemarketing division to extend our services to a list of qualified prospects. **Responsibilities**: - Hires and trains telemarketers. - Oversees the daily workflow and scheduling of telemarketing staff. - Conducts performance evaluations that are timely and constructive. - Handles...

**Job Summary**: The Telemarketing Executives will require to perform their call centre duties as Telemarketeers at their division to extend our services to a list of qualified prospects. **Responsibilities**: Must be able to communicate well in English, Bahasa Melayu & confident. Mandarin is an added advantage Training is provided to enhance and prepare...

**Job Summary**: The Telemarketing Executives will require to perform their call centre duties as Telemarketeers at their division to extend our services to a list of qualified prospects. **Responsibilities**: Must be able to communicate well in English, Bahasa Melayu & confident. Mandarin is an added advantage Training is provided to enhance and prepare...

**Responsibilities**: Develop and execute plans for events, covering venue selection, food service, transportation, equipment rental, entertainment, and decorations. Create and manage event budgets, negotiate contracts with vendors, and ensure that all expenses are within budgetary constraints. Create schedules, lists, and plans for events to guarantee...

Job: - Car Service Centre : Cashier, billing and invoicing - Data Entry, stock control, customer service - familiar with social media posting - 6 working days with shift 8.30am - 5pm, 10.30am-7pm - Sunday need to work, Rest day on Tuesday - Overtime Requirement: - Female, Malaysian Only. - willing to learn ; ingin belajar dan berkerjasama - resposible and...

**RESPONSIBILITIES** - Responsible for the day-to-day retail operations efficiency - Responsible for the effectiveness of the retail staff in terms of product knowledge, selling skills, customer service, SOP and wellbeing - Responsible for the sales achievement and inventory control - Monitor the compliance of operational processes with the prescribed SOP...

**RESPONSIBILITIES** - Responsible for the day-to-day retail operations efficiency - Responsible for the effectiveness of the retail staff in terms of product knowledge, selling skills, customer service, SOP and wellbeing - Responsible for the sales achievement and inventory control - Monitor the compliance of operational processes with the prescribed SOP...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

**Responsibilities**: - Communicate with clients and shippers and resolve any complaints. - Prepare shipping quotes for customers. - Negotiate shipping fees with couriers. - Prepare sales reports for senior management. - Keep a meticulous record of shipment information. - Help manage current customer accounts. - Deal with a high volume of inbound and...

Responsibilities: - Respond to customers' enquiries - Identify and assess customers’ needs to achieve satisfaction - To prepare quotations and billings for Customer - To update quotation listing and follow up with clients on it. - To assist clients in addressing their issues. - To escalate queries and concerns of client(s). - To be able to manage the task...

Able to speak and read in mandarin - Answering all calls to our dedicated customer service lines - Responding to billing enquiries - Reminding customers to pay debts - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, provide appropriate solutions and alternatives within...

**(Together we Create the future.)** **V Create Asiawide Group is an organization specializing in marketing, client acquisition and strategic business intelligence solution for our clients across a range of industries. We owe much of our success to our innovative and progressive approach to our clients' customers. Our forte is providing solutions and...

We established since 2000, we are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **BENEFITS: - ** - Travel opportunity...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...