Global Support Executive

3 weeks ago


Kuala Lumpur, Malaysia HSBC Full time

-Job description

**Why join us?**

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Debt Markets Derivatives Trade Processing Management is integral to HSBC’s purpose and strategy, playing a valued role in Rates trading life cycle management. Our global team of Middle Office professionals’ partner with the business to provide accurate, efficient, timely and controlled trade validation, ensuring seamless downstream processing. We are currently seeking a high caliber professional to join our team as Manager - Processing.

**What you’ll do**:

- Provide high quality Reconciliation Investigation service to the Middle Office Desk Support, Front Office business and onshore Operations for Interest Rates Derivative products across 4 regions (London, Paris, HK and NY) as per agreed service agreements.
- Ensure the escalation of all problems/risk issues within their area to the respective stakeholders and the appropriate levels of management as per escalation matrix, in a timely manner.
- Ensure effective management of risk and controls in line with the Risk Management Control Framework.
- Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
- Understand, follow, and demonstrate compliance with all relevant internal and external rules, regulations and procedures that



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