Assistant Client Management Administration

3 months ago


Petaling Jaya, Malaysia DKSH Full time

**Location**:Petaling Jaya, MY**Job Summary**
Provide timely and effective administrative support to the Client Management, Business Management and Sales team

**General Responsibilities**
- Support manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
- Update and prepare regular reporting of the service complaint management
- Coordinate with other key functions in the organization to gather and verify all necessary information
- Follow established guidelines or checklists to answer routine internal and client enquiries
- Recommend possible improvements or process enhancements within the area of responsibility
- Make simple calculations to accurately compile and report statistics
- Work closely with internal departments to gather and verify information
- Collaborate with DKSH IT, Client and Operations teams for service solutions.

**Functional Skills and Knowledge**
- Demonstrate strong understanding of clients' industry/business/products
- Demonstrate basic client management skills
- Proven analytical and quantitative skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel - Pivot Table & Vlookup, Word and PowerPoint)
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
- Demonstrate fluency in local language and ideally in English, both written and spoken

**Education**
Diploma in Business Administration, or equivalent

**Work Experience**
Minimum 1 to 2 years’ experience in a similar role



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