![Rentokil Initial](https://media.trabajo.org/img/noimg.jpg)
Customer Service
3 weeks ago
**Rentokil Initial**:
We are looking for a motivated, dynamic Service Planner, also known as Customer Service & Planner to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.
To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.
**In this role you will be responsible for**:
- Plan customers’ service appointment and coordinate with service team to create optimal schedule
- Ensure all data is input onto the in-house system accurately and efficiently
- Follow up with service team to ensure no service backlogs
- Analyse service team capacity data for service schedule improvement
- Attend monthly stock take and prepare stock closing reports
- Compile service reports and invoice to customer upon request
- Prepare monthly reports
**Requirements**:
- Minimum Diploma/Degree holder in any field
- Minimum 2 years experience in capacity analyses and service schedule
- Good communication skills and has the ability to communicate fluently on the phone
- Good planning and organisational skills with attention to details
- Ability to priorities tasks with effective time management
- Able to handle timelines without affecting quality of work
- Customer-oriented
- Result-driven
**Highly Desirable**:
- Excellent attention to detail and negotiation skills
- Ability to do multitasking job
- Versatility to build rapport with people at all levels
- Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
- Commercially focused acumen
**Benefits**:
Rewards and Benefits
- Attractive base salary
- Out-patient
- EPF, SOSCO & EIS
- Annual leave
- Employee Referral Program (ERP) program
You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
**Location of this branch**:
Rentokil Kuantan No.50&52, IM3/2 Mahkota Industrial Park, Bandar Baru Indera Mahkota 25200 Kuantan
-
Customer Service
2 weeks ago
Kuantan, Pahang, Malaysia Happy Days Agency Sdn Bhd Full timeDuties and Responsibilities including following:Managing a team of customer relationship management staff.Supervise day-to-day operations in the customer relationship management department.Respond to customer service issues in a timely manner.Create effective customer relationship management procedures, policies, and standards.Develop customer satisfaction...
-
Customer Service
2 weeks ago
Kuantan, Pahang, Malaysia Happy Days Agency Sdn Bhd Full timeDuties and Responsibilities including following:Managing a team of customer relationship management staff.Supervise day-to-day operations in the customer relationship management department.Respond to customer service issues in a timely manner.Create effective customer relationship management procedures, policies, and standards.Develop customer satisfaction...
-
Tenant Customer Relation
3 weeks ago
Kuantan, Malaysia Kuantan City Mall Full time**Qualification and experience** - Good in English and additional languages are advantages - Minimum 1 year work experience in customer service - Can work in shift rotation (till 10pm) - Good communication in inter-personal skill and customer skill - Computer skill in WORDS and EXCEL Tenant Customer Relation (Customer Service Representative) job...
-
Tenants Customer Relation
2 weeks ago
Kuantan, Malaysia Kuantan City Mall Full time**Qualification and experience** - Good in English and additional languages are advantages - Minimum 1 year work experience in customer service - Can work in shift rotation (till 10pm) - Good communication in inter-personal skill and customer skill - Computer skill in WORDS and EXCEL Tenant Customer Relation (Customer Service Representative) job...
-
Customer Service
4 weeks ago
Kuantan, Malaysia Semuamas Resources Sdn Bhd Full timeDuties and Responsibilities including following: 1. Managing a team of customer relationship management staff. 2. Supervise day-to-day operations in the customer relationship management department. 3. Respond to customer service issues in a timely manner. 4. Create effective customer relationship management procedures, policies, and standards. 5. Develop...
-
Customer Service
3 weeks ago
Kuantan, Malaysia Semuamas Resources Sdn Bhd Full timeDuties and Responsibilities including following: 1. Managing a team of customer relationship management staff. 2. Supervise day-to-day operations in the customer relationship management department. 3. Respond to customer service issues in a timely manner. 4. Create effective customer relationship management procedures, policies, and standards. 5. Develop...
-
Customer Service
3 weeks ago
Kuantan, Malaysia Happy Days Agency Sdn Bhd Full timeDuties and Responsibilities including following: 1. Managing a team of customer relationship management staff. 2. Supervise day-to-day operations in the customer relationship management department. 3. Respond to customer service issues in a timely manner. 4. Create effective customer relationship management procedures, policies, and standards. 5. Develop...
-
Customer Service Specialist
2 weeks ago
Kuantan, Malaysia Pasxcel Full timeWe are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...
-
Customer Service
4 weeks ago
Kuantan, Malaysia Happy Days Agency Sdn Bhd Full timeDuties and Responsibilities including following: 1. Managing a team of customer relationship management staff. 2. Supervise day-to-day operations in the customer relationship management department. 3. Respond to customer service issues in a timely manner. 4. Create effective customer relationship management procedures, policies, and standards. 5. Develop...
-
Customer Service
2 weeks ago
Kuantan, Malaysia Happy Days Agency Sdn Bhd Full timeDuties and Responsibilities including following: 1. Managing a team of customer relationship management staff. 2. Supervise day-to-day operations in the customer relationship management department. 3. Respond to customer service issues in a timely manner. 4. Create effective customer relationship management procedures, policies, and standards. 5. Develop...
-
Customer Service Planner
2 weeks ago
Kuantan, Pahang, Malaysia Rentokil Initial Full timeWe are looking for a motivated, dynamic Service Planner, also known as Customer Service cum Planner to join our team. Your responsibilities will be to plan customer's service appointment, assigned and coordinate with serve team to create optimal service schedule.To help to achieve this, we will provide you with a competitive base salary, contractual bonus...
-
Customer Service Executive
2 months ago
Kuantan, Malaysia PCHEM SUPPLY & SERVICES SDN. BHD. Full time1. Menguruskan pelanggan dan pembekal 2. Membuat quotation/sebutharga secara manual/online (E-perolehan) 3. Membuat enquiry kepada supplier PChem Supply & Services Sdn Bhd formally known as Permula Chemicals Sdn Bhd. It was set-up in Pahang in September 1997. It is 100% Bumiputera owned company. In order to provide the best service to our customer and for...
-
Customer Service Executive
2 weeks ago
Kuantan, Pahang, Malaysia PCHEM SUPPLY & SERVICES SDN. BHD. Full time1. Menguruskan pelanggan dan pembekal 2. Membuat quotation/sebutharga secara manual/online (E-perolehan) 3. Membuat enquiry kepada supplierPChem Supply & Services Sdn Bhd formally known as Permula Chemicals Sdn Bhd. It was set-up in Pahang in September 1997. It is 100% Bumiputera owned company. In order to provide the best service to our customer and for...
-
Customer Service Representative
2 weeks ago
Kuantan, Malaysia PT. Teknologi Perdana Indonesia Full timeWe are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia. This job is definitely for you if you are an active...
-
Protege Telemarketer/customer Service
2 weeks ago
Kuantan, Malaysia ManpowerGroup Full timePosition : Protege Telemarketer cum Customer Service Location : No. 20, 1st Floor, Jalan Putra Square 6, Putra Square, 25200 Kuantan, Pahang Darul Makmur. Working hour : 9am-6pm Basic Salary : RM1500 Benefits: - Performance allowance RM300-RM500 Job Description: - Delivering scripted talks that describe the company’s products or services based on...
-
Customer Service
2 weeks ago
Kuantan, Malaysia Semuamas Resources Sdn Bhd Full timeDuties and Responsibilities including following: 1. Managing a team of customer relationship management staff. 2. Supervise day-to-day operations in the customer relationship management department. 3. Respond to customer service issues in a timely manner. 4. Create effective customer relationship management procedures, policies, and standards. 5. Develop...
-
Customer Service Executive
2 months ago
Kuantan, Malaysia EVERGREEN MARINE CORP (MALAYSIA) SDN BHD Full time**Responsibilities**: - Attend to customers’ call in a timely manner and ensure good customer service is rendered. - Performing telemarketing weekly to solicit Shipper/consignee support. - Preparing quotation of ocean freight to shippers/consignee. - Managing booking, B/L, transport document and manifest. - Proactively manage issues related to shipment...
-
Customer Service Executive
3 weeks ago
Kuantan, Malaysia EVERGREEN MARINE CORP (MALAYSIA) SDN BHD Full time**Responsibilities**: - Attend to customers’ call in a timely manner and ensure good customer service is rendered. - Performing telemarketing weekly to solicit Shipper/consignee support. - Preparing quotation of ocean freight to shippers/consignee. - Managing booking, B/L, transport document and manifest. - Proactively manage issues related to shipment...
-
Customer Service
4 weeks ago
Kuantan, Malaysia City Link Express Sdn. Bhd Full timeResponsibilities: - Issuance of consignment and make sure proper checking/ marking. - Acceptance of incoming shipment. - Attending to customer request and questionnaires. - Recorded and attend all walk in customer (cash and account customer). - Record down all incoming parcel/ prepaid shipment/ cash consignment/ acct. customer. - Monitor all cash prepaid/...
-
Customer Service Representative
1 week ago
Kuantan, Malaysia Gogobuddy Recruitment Full time**A Leading Chemicals MNC (Kuantan, Pahang)** This role is on a 6-month Contract to stand it for an employee that has been posted overseas for a short-term assignment and can be home-based anywhere in Malaysia. **Job Type**: Contract **Salary**: From RM6,500.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: -...