Customer Support

Job Responsibilities - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

**Job Responsibility**: - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

Job DescriptionWe are seeking a highly motivated Customer Support Specialist to join our team at the Granny Doris Group. As a key member of our customer service team, you will be responsible for ensuring that all customers receive exceptional service and support.Key Responsibilities:Manage daily orders and ensure smooth delivery arrangements.Contact...

Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. - Working/Communicating with Tech...

This is a full-time on-site role for a Customer Service Specialist located in Malaysia.The ideal candidate will be responsible for providing exceptional customer support, ensuring customer satisfaction, and maintaining phone etiquette.Key responsibilities include delivering excellent customer service, enhancing the overall customer experience, and resolving...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g: service levels, customer...

This is a full-time on-site role for a Customer Service Specialist located in Malaysia.The successful candidate will be responsible for providing exceptional customer support, ensuring customer satisfaction, and maintaining phone etiquette.ResponsibilitiesDeliver excellent customer serviceProvide strong problem-solving and communication skillsHandle customer...

**Job Responsibility** - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

At Music Active Ventures, we are seeking a highly skilled Customer Support Specialist to join our rapidly growing team. As a key member of our eCommerce team, you will be responsible for providing exceptional customer service and support via voice, chat, and email.About the Role:Assist international sportswear brand as their eCommerce customer support...

**Responsibilities**: - Application/Customer Support - (Software Analyst)- Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between...

As a key member of the MR International Group team, you will be responsible for delivering exceptional customer service to our clients. This role is ideal for individuals who are passionate about providing support and solutions to customers.Key Responsibilities:Provide timely and effective responses to customer inquiries via phone, email, or other...

Job Responsibilities - Use web app to fulfil ecommerce purchases - Support users and merchants Requirement - Proficient in computer softwares - Proficient in Microsoft Office - Proficient in Internet apps - Proficient in ecommerce - Have access to laptop - Have access to stable Internet at home - Fluent in English and Malay language - Have sales or customer...

TreeDots is a platform that helps to redistribute unsold inventories in the F&B market from suppliers to businesses like restaurants, cafe etc. Through this platform, we aim to improve efficiency and productivity of F&B users to achieve more with less resources and preventing any unnecessary wastage. As a Customer Success Representative, you will play a key...

(Software Analyst) - Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between vendors, customers and developer team. - Assist in sourcing...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

**Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

Field Service EngineerDevelop Your Skills with SwisslogWe're committed to helping our employees grow and develop their careers. As a Field Service Engineer with Swisslog, you'll have access to ongoing training and development opportunities, enabling you to enhance your skills and reach your full potential.Key ResponsibilitiesAs a member of our CS Engineering...

Assist FUJIFILM's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - As a first point of contact, promote a unified and professional image of the CSC and FUJIFILM as a whole. - Use available Knowledge Bases to efficiently and accurately...

**Position: Customer Support Executive** **Tenure: 6 months contract (Renewable basis/Converted to Permanent)** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Location: Petaling Jaya** **Responsibilities**: - Manage large amounts of incoming call (Inbound calls) - Provide information and troubleshooting to subscriber or dealer in a proper...