Application/customer Support

(Software Analyst) - Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between vendors, customers and developer team. - Assist in sourcing...

The user experience plays a significant role in this Application Engineer position at Valmet, where the candidate application data is securely stored on the career site servers before being sent to the Workday tenant. Once submitted, POST requests are made to multiple REST endpoints.Our commitment to excellence includes prioritizing safety, fostering...

Job DescriptionWe are seeking an experienced IT Systems Support Professional to join our team at Konica Minolta Malaysia. As an IT Systems Support Professional, you will play a critical role in ensuring the smooth operation of our company's IT systems and applications.Key Responsibilities:Provide 1st level assistance for application-related support, develop...

Join to apply for the Application Support Specialist role at Konica Minolta Malaysia.At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services Solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich society through constant innovation and development of...

Requirement: - Diploma/Degree in IT - Knowledge of Operating Systems, Devices, Application, Software and Web Application - Preferred hands-on in SQL and programming - Provide technical support to dept users within the group - Assist with ERP system’s migration & integration - Update tickets raised once resolution is completed - Maintain technical...

**Job Responsibility**: - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. - Working/Communicating with Tech...

Key Responsibilities: - As required, provide timely communication to users on the status of their service requests and incidents. - Properly escalate unresolved issues to appropriate internal teams (e.g. L2/L3). - It is a first point of contact to all related incidents from external and internal clients. - Managing ticketed query system and ensuring...

Key ResponsibilitiesYou will provide first-level support for various business applications used in CCB, including VMS, Autoline, Workflow, PowerBI, and other solutions in the area of incident management and demand management. You will be heavily involved in the development of dashboard/reporting solutions using PowerBI as well as maintaining the MSSQL data...

Customer Support ExpertGXBank, a digital bank in Malaysia, is seeking an experienced Customer Support Expert to provide human-assisted customer support via various channels.The ideal candidate will have at least 2 years' working experience in a Contact Centre/Customer Service in financial institutions, payments, cards, banks, e-wallets, acquirers.Key...

Company Overview:Agensi Pekerjaan JobScoper Sdn. Bhd. is a leading recruitment agency specializing in placing candidates in various industries. Our mission is to provide exceptional customer service and support to our clients and candidates alike.Job Description:We are seeking a highly motivated and results-driven Customer Service Representative to join our...

About the RoleWe are seeking a skilled Software Application Technician to join our team at Konica Minolta Malaysia. As a Software Application Technician, you will play a critical role in ensuring the smooth operation of our company's software applications.Key Responsibilities:Install, configure, and troubleshoot software applications.Develop and maintain...

**About iCHEF** At iCHEF, we want to help our business owners open better restaurants by building a platform where they can access all the information, solutions and community to succeed. iCHEF provides an F&B operating system that covers from wait line to tax reporting, everything done, synchronized, used on multiple iPADs on the same app. Since 10 years...

**Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

Support Business GrowthHartalega Holdings Berhad is currently recruiting a talented individual to fill the position of Enterprise Application Support Lead. As an integral part of our Information Technology team, you will play a crucial role in supporting the growth of our organization by leading teams in designing and implementing ERP systems.The ideal...

To provide day to day level first level support of SAP order to cash and Procure to Pay processes to Panasonic Malaysia users. - Good understanding in the areas of sales and logistics distribution business processes. - Experience in SAP MM & SD module. - Provide day to day first level support of SAP Order to Cash and Procure to Pay processes in relation to...

My client is a market leader in plantation information management solution/ service to over 300 estates and 30 mills in Malaysia and over 75 estates and 5 mills outside Malaysia is rapidly expanding, seeking talented/ hardworking/ committed person to join a dedicated team of support team. Role and Responsibilities: (b) Report to service manager; (c) Willing...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

The candidate application data is kept on the career site servers and sent en-mass back to the Workday tenant when the user clicks submit on the last step. Once the user hits submit, we make POST requests with that data to multiple REST end-points sending the job application back to the Workday tenant. The system will clear out / time out after 60 minutes of...