Customer Support

Job Responsibilities - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

**Job description** **Responsibilities** - Follow through and escalate to internal and/or external parties as necessary to resolve any issues from our customers. - Meet individual and team qualitative and quantitative operations performance metrics. - Collaborate closely with the CS operations team and SMEs in the delivery of relevant customer support...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

**Customer Support Executive - Reporting to Customer Care Manager** **(HOD), Primary Reporting to Chief Customer Officer (CCO)** **Job Purpose**: - Resolve customer technical issues promptly and within SLA. - Address customer change requests, such as reports and customizations. - Ensure positive customer experience to enhance satisfaction. - Prevent...

Customer Data Management Customer Support Handle customer complains Manage account Receivables Sales staff Support on orders, marketing tools, and samples Assist Inventory Manager to fulfill sales orders **; Requirements**: - Accounting and finance Business Management Presentation skills Good knowledge in Microsoft office tools

About the RoleWe are hiring aCustomer Support Specialistwho will play a key role in managing complex post-sales escalations and ensuring a seamless customer experience. If you're alove to speak Chinesewith strong communication skills inCustomer experience, and English, this is your chance to join a dynamic and customer-focused team. Key Responsibilities Be...

Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. - Working/Communicating with Tech...

Key Responsibilities:Respond to Korean-speaking guests via email, chat, and phone in a timely and professional manner.Provide accurate information regarding hotel services, reservations, facilities, and promotions.Handle guest feedback, special requests, and complaints with empathy and efficiency.Maintain detailed and accurate records of guest...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g: service levels, customer...

Role SummaryProvide superior customer service to StarHub consumers by handling enquiries, billing matters, technical support, and complaint recovery through phone and email. Ensure timely resolution, accurate information delivery, and strong customer experience across all StarHub services.ResponsibilitiesHandle customer enquiries on products, services,...