Customer Support Intern

Company DescriptionExcel Test Sdn Bhd has been specializing in data recording, monitoring, and alarming products and solutions since 2014. We have provided high-quality assurance for cold-chain monitoring and compliance with food safety litigation to over 1000 companies across various industries. Our solutions help minimize costs while ensuring the best...

**Job description** **Responsibilities** - Follow through and escalate to internal and/or external parties as necessary to resolve any issues from our customers. - Meet individual and team qualitative and quantitative operations performance metrics. - Collaborate closely with the CS operations team and SMEs in the delivery of relevant customer support...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

Key Responsibilities:Respond to Korean-speaking guests via email, chat, and phone in a timely and professional manner.Provide accurate information regarding hotel services, reservations, facilities, and promotions.Handle guest feedback, special requests, and complaints with empathy and efficiency.Maintain detailed and accurate records of guest...

**Customer Support Executive - Reporting to Customer Care Manager** **(HOD), Primary Reporting to Chief Customer Officer (CCO)** **Job Purpose**: - Resolve customer technical issues promptly and within SLA. - Address customer change requests, such as reports and customizations. - Ensure positive customer experience to enhance satisfaction. - Prevent...

Role SummaryProvide superior customer service to StarHub consumers by handling enquiries, billing matters, technical support, and complaint recovery through phone and email. Ensure timely resolution, accurate information delivery, and strong customer experience across all StarHub services.ResponsibilitiesHandle customer enquiries on products, services,...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g: service levels, customer...

Customer Support ExecutiveLocation: Petaling JayaOur client, a global fragrance solutions company with a strong British heritage and operations in over 100 countries, is seeking a Customer Support Executive to join their Malaysia office.Role Overview:The Customer Support Executive will be responsible for managing customer orders, coordinating deliveries, and...

Join a fast-growing, tech-driven company that's shaping the future of digital payments We're looking for a Customer Support Executive who is passionate about service excellence, communication, and problem-solving.In this role, you'll manage customer enquiries, provide accurate support, and ensure a smooth, professional experience across our payment...

Spider Asia Sdn Bhd is a Mobile App Development company location in Petaling Jaya. We are looking for interns who are willing to work as client support executives. - Client Communications - Client Management - Talking to them at regular intervals to get their inputs and feedbacks. - Collecting data from the customers. - Verifying and quality control before...