Customer Support Intern

Company DescriptionExcel Test Sdn Bhd has been specializing in data recording, monitoring, and alarming products and solutions since 2014. We have provided high-quality assurance for cold-chain monitoring and compliance with food safety litigation to over 1000 companies across various industries. Our solutions help minimize costs while ensuring the best...

**Job description** **Responsibilities** - Follow through and escalate to internal and/or external parties as necessary to resolve any issues from our customers. - Meet individual and team qualitative and quantitative operations performance metrics. - Collaborate closely with the CS operations team and SMEs in the delivery of relevant customer support...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

Role SummaryProvide superior customer service to StarHub consumers by handling enquiries, billing matters, technical support, and complaint recovery through phone and email. Ensure timely resolution, accurate information delivery, and strong customer experience across all StarHub services.ResponsibilitiesHandle customer enquiries on products, services,...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g: service levels, customer...

Join a fast-growing, tech-driven company that's shaping the future of digital payments We're looking for a Customer Support Executive who is passionate about service excellence, communication, and problem-solving.In this role, you'll manage customer enquiries, provide accurate support, and ensure a smooth, professional experience across our payment...

Spider Asia Sdn Bhd is a Mobile App Development company location in Petaling Jaya. We are looking for interns who are willing to work as client support executives. - Client Communications - Client Management - Talking to them at regular intervals to get their inputs and feedbacks. - Collecting data from the customers. - Verifying and quality control before...

DUTIES AND RESPONSIBILITIES: - Identify customers’ needs, clarify enquiries / complaints and resolve them in a prompt and professional manner. - Coordinate with internal departments and escalate the unresolved issues to the second level support team and ensure all cases are followed through to closure. - Engage and going the extra mile to satisfy...

**Key Responsibilities**: - Handle day-to-day interactions with clients, addressing their needs, concerns, and feedback. - Build and maintain positive relationships with clients to ensure customer satisfaction and loyalty. - Handle administrative tasks such as data entry, filing, and record-keeping. - Manage client accounts and assist with troubleshooting...

**Job description** **Responsibilities** - Follow through and escalate to internal and/or external parties as necessary to resolve any issues from our customers. - Meet individual and team qualitative and quantitative operations performance metrics. - Collaborate closely with the CS operations team and SMEs in the delivery of relevant customer support...