Technical Support Intern

Job DescriptionProvide telephony system support, including IP phone configurations and issue resolutions.Offer desktop support for hardware, OS, and application-related issues (Windows/Mac).Respond to and resolve queries through Help Desk Technical Support channels (ticketing, calls, emails).Monitor and maintain network infrastructure, including routers,...

Responsibilities:Provide client support and technical issue resolution on products and servicesKnowledge in troubleshooting hardware and softwareIdentify and correct or advise, on operational issues in client computer systems.Assembly of PC/laptops, installing/upgrading parts. Knowledge on Gaming PC would be an added advantage.Setup/reformat operating system...

TECH SUPPORT L1 / L2 (KL – Selangor | Hybrid/Onsite)Contract: 12+ monthsLanguages Needed:English + MandarinEnglish + JapaneseRole SummaryProvide technical support to enterprise customers for backup, recovery, and data management solutions. Handle troubleshooting, remote diagnostics, and ensure smooth backup operations with strong customer service.Key...

This position requires to support HK/China region and need to work on night shift.Key Responsibilities:Delivering top-tier support for complex, show-stopper issues through phone, email, and remote assistance including working with enterprise customers.Commitment to ensuring the success and fulfillment of our global customer base.Managing a high volume of...

ResponsibilitiesProvide technical support and assistance for the company's .NET-based business applications, including troubleshooting and resolving user-reported issues, application configuration, and customization.Perform routine testing, updates, and maintenance of application features and modules.Work with project teams and business users to understand...

Provide technical assistance and support to customers post-purchase.Diagnose and troubleshoot technical issues related to products and services.Guide customers through step-by-step solutions and provide product knowledge.Collaborate with engineering teams to address complex issues and improve product performance.Document customer interactions and maintain...

Join our dynamic team as a Sr. Technical Support Specialist for the Oil & Gas industry.You will play an important role to:Service CoordinationPlan, schedule, and monitor all service activities, including installation, commissioning, preventive maintenance, and repairs.Assign and coordinate field service engineers based on job requirements, priority, and...

Role of a Functional Support - Technical ConsultantTo involve in Project Implementation which cover the challenging area of Consultancy, Implementation, System Design, Development (Programming required), Testing, Analysis & Reporting, System Configuration & Installation, and etc.Requirements:Candidate must possess at least a Professional Certificate,...

Key ResponsibilitiesYour primary responsibilities, but not limited to:Manage tendering aspects of a large scale, complex, or significant engineering project, to ensure correct estimation for schedule and budgetReceive customers enquiry for bidding, prepare RIF (Request for information) & sketches and communicate with engineering / estimation department to...

Role & Responsibilities:Assist customers in diagnosing faults remotely by employing effective troubleshooting and isolation methodologiesIdentify the cause of hardware / software faults and provide a solutionResolve issues via email, chat and phone, or by arranging onsite repair as appropriateEmploy exceptional end to end case management and ownership,...