Client Services

3 months ago


Petaling Jaya, Malaysia Diverge Retail Sdn Bhd Full time

Join us as we are looking a full-time Client Service Executive Diverge Retail Sdn Bhd is a company in the Retail Solutions Industry where most of our clients are big chain retailers with close to 2,000 retail stores nationwide providing services on Retail Ambience.

**Qualification**:

- Proficient in Microsoft Office (Word, Excel, Powerpoint)
- Excellent communication skills
- Customer-oriented focused
- Preferably can speak in Mandarin as most of our clients are Mandarin speaking
- Willing to commute to office location in Petaling Jaya

**Responsibilities**:

- Understand overall concept of the company (brand, customer market, product goals)
- Brainstorm campaign ideas
- Analyses analytics to gauge the success of campaigns
- Engage, follow-up and address feedback from clients
- Telemarketing
- Strong analytical and problem-solving skills
- Other admin role as assigned

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Mandarin (preferred)

License/Certification:

- driving license (preferred)



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