International Banking Customer Support

4 weeks ago


Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

**International Banking Customer Support (Tagalog Native) in Kuala Lumpur, Malaysia**

Looking to work your career in Malaysia? EPS Consultants is here to support you every step of the way. Whether you're seeking exciting job opportunities, a vibrant work environment, or a chance to experience Malaysian culture, we provide comprehensive job hunting support.

Shunta Takai / EPS Consultants Malaysia (Japanese/Korean Hiring Recruiter)

▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪
- **Job Title: International Banking Customer Support (Tagalog Native) in Kuala Lumpur, Malaysia**:

- We are seeking Tagalog Native (**Filipino**) for Customer Support Representative in the International Banking industry. In this role, you will be the primary point of contact for our esteemed international banking customer, providing exceptional service and resolving inquiries promptly and efficiently.

**Location**: Kuala Lumpur, Malaysia

**Salary**: MYR3,800 + RM200 Housing Allowance + Shift Allowance (≒PHP48,000 - PHP54,000)

**Working Hours**: 24-hour shifts (5 days a week, including weekends)

**Responsibilities**: As a Customer Support Representative, you will play a vital role in ensuring our clients' travel experiences are smooth and enjoyable. Your main responsibilities will include but are not limited to:

- Address customer inquiries and provide information about banking products and services.
- Resolve customer issues and concerns promptly and effectively.
- Ensure compliance with international banking regulations and maintain accurate customer records.
- Proactively engage with customers to build strong relationships and enhance their banking experience.
- Identify opportunities for cross-selling and promote additional banking products and services.

**Qualifications**:

- Tagalog native with Degree holder
- Customer Support Experience: Prior experience in customer support, especially in BPO industry or banking, is preferred.
- Communication Skills: Excellent verbal and written communication skills in English.
- Problem-Solving: Ability to handle challenging situations with empathy and find solutions for customers.

▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪

**◆ EPS Consultants: Your Guide to Job Placement and Career Transition in Malaysia**

At EPS Consultants, we are dedicated to providing comprehensive support for those who are considering their first job or career change in Malaysia, making the process of finding employment abroad more accessible. We offer a wide range of assistance, from providing information about living in Malaysia to offering the latest job opportunities, ensuring you have peace of mind when traveling and starting your new job in Malaysia.

**【The Process of Job Placement and Career Transition in Malaysia】**

1. Registration and Application

2. Online Interview with a Japanese Recruiter

3. Job Introduction

4. Application, Selection, and Interview with Companies

5. Job Offer and Commencement of Employment

If you are interested in job placement or career transition in Malaysia, please feel free to contact us for an initial consultation.

**Contact details**:
Shunta Takai / EPS Consultants Malaysia (Japanese/Korean Hiring Recruiter)

**Salary**: RM4,000.00 - RM4,500.00 per month

Application Question(s):

- You are able to join to work in Aug 2023?
- WhatsApp Number
- Do you have experience to work as Customer Support?

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)



  • Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    International Banking Customer Support (Tagalog Native) in Kuala Lumpur, MalaysiaLooking to work your career in Malaysia? EPS Consultants is here to support you every step of the way. Whether you're seeking exciting job opportunities, a vibrant work environment, or a chance to experience Malaysian culture, we provide comprehensive job hunting support.Shunta...


  • Kuala Lumpur, Malaysia Estrada International Staffing Solution Full time

    **Vacancy**: Mandarin Speaker Customer Service - Banking* **Location**: Kuala Lumpur Sentral, Malaysia. **Salary**:Basic - RM 4500 (Basic) **Market**: Singapore Customers **Shift**: Rotational **Education**: Bachelor’s Degree/Diploma/SPM **Head Counts**: 5 *Job Description:* We are seeking a dedicated and customer-focused individual to join our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Estrada International Staffing Solution Full time

    Vacancy: Mandarin Speaker Customer Service - Banking*Location: Kuala Lumpur Sentral, Malaysia.Salary:Basic - RM 4500 (Basic)Market: Singapore CustomersShift: RotationalEducation: Bachelor's Degree/Diploma/SPMHead Counts: 5*Job Description: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative for our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sumitomo Mitsui Banking Corporation Full time

    Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 1 hour ago In-Office Permanent CompetitiveJob Specifications: Managing Japanese corporates portfolio (borrowing or nonborrowing customers). To perform credit analysis, review of legal documents, KYC review and preparation of internal memo for approval. To liaise with internal stakeholders for...


  • Kuala Lumpur, Malaysia Sumitomo Mitsui Banking Corporation Full time

    Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 1 hour ago In-Office Permanent Competitive **Job Specifications**: - Managing Japanese corporates portfolio (borrowing or non-borrowing customers). - To perform credit analysis, review of legal documents, KYC review and preparation of internal memo for approval. - To liaise with internal...


  • Kuala Lumpur, Malaysia SG Support Full time

    Job Summary We are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson. To be a successful sales development...


  • Kuala Lumpur, Malaysia Sumitomo Mitsui Banking Corporation Full time

    Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 1 hour ago In-Office Permanent Competitive - 1.To promote SMBC’s business in Malaysia and to enhance profitability and market presence of SMBC. 2.To promote new products, Loan, Deposit, FX, Derivatives, e-banking business to Japanese and Korean clients. 3. To establish marketing strategy /...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sumitomo Mitsui Banking Corporation Full time

    Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 1 hour ago In-Office Permanent Competitive 1.To promote SMBC's business in Malaysia and to enhance profitability and market presence of SMBC. 2.To promote new products, Loan, Deposit, FX, Derivatives, ebanking business to Japanese and Korean clients. 3. To establish marketing strategy /...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full time

    Job SummaryWe are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson.To be a successful sales development...


  • Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _**We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit.**_ **Job Details**: - Provide customer support regarding Bank via phone calls - Educate customers on Bank’s products and services & direct them toward available...


  • Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _**We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit.**_ **Job Details**: - Provide customer support regarding Bank via phone calls - Educate customers on Bank’s products and services & direct them toward available...


  • Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _**We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit.**_ **Job Details**: - Provide customer support regarding Bank via phone calls - Educate customers on Bank’s products and services & direct them toward available...


  • Kuala Lumpur, Malaysia Sumitomo Mitsui Banking Corporation Full time

    Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 12 minutes ago In-Office Permanent Competitive **Job Specifications**: - To conduct Know-Your-Customer (KYC) screening for New-to-Bank and existing customers. - To support Relationship Manager (RM) in overall day-to-day ad-hoc operation. - To communicate and establish relationship with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sumitomo Mitsui Banking Corporation Full time

    Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 12 minutes ago In-Office Permanent CompetitiveJob Specifications: To conduct Know-YourCustomer (KYC) screening for NewtoBank and existing customers. To support Relationship Manager (RM) in overall daytoday adhoc operation. To communicate and establish relationship with clients from time to...


  • Kuala Lumpur, Malaysia Growthfn Full time

    Location: Kuala Lumpur Sentral, Malaysia. **Salary**: Basic - RM 3500 (Basic) Market: Singapore Customers Shift: Rotational Education: Bachelor’s Degree/Diploma/SPM Head Counts: 5 Experience: Minimum 6 months as customer service in Domestic or International banking **Job Description**: We are seeking a dedicated and customer-focused individual to...


  • Kuala Lumpur, Malaysia Sumitomo Mitsui Banking Corporation Malaysia Berhad Full time

    Job Description: 1) Managing Japanese and Korean corporates portfolio (borrowing or non-borrowing customers). 2) To establish marketing strategy / business plan to promote SMBC’s business in Malaysia and to enhance profitability and market presence of SMBC. 3) To perform credit analysis, review of legal documents, KYC review and preparation of internal...


  • Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Investment Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - To provide support to branches on IB operations related matters; - To coordinate Management/Department projects/initiatives with Supervisory Branches and Central Region Sub-Branches; - To involve in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full time

    Location: Kuala Lumpur Sentral, Malaysia.Salary: Basic - RM 3500 (Basic)Market: Singapore CustomersShift: RotationalEducation: Bachelor's Degree/Diploma/SPMHead Counts: 5Experience: Minimum 6 months as customer service in Domestic or International bankingJob Description:We are seeking a dedicated and customer-focused individual to join our team as a Customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Careers International Full time

    Responsibilities and Accountabilities: Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times. Identify and escalate priority issues through appropriate channels as and when necessary. Works harmoniously with other team members to identify better ways...


  • Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

    Job Summary: **Job Description**: - Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer need 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...