Ams Sales Manager, Malaysia

2 weeks ago

Subang Jaya, Malaysia Nikkiso Cryogenic Industries Full time

**AMS Sales Manager, Malaysia**

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5 B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

**Location**: Malaysia

**Summary**:
The Aftermarket Services Sales Manager is a key role within the support organization of Nikkiso Cryogenic Services (NCS), a division of Nikkiso Clean Energy & Industrial Gases.

**Responsibilities**:

- Work with the Business Line Manager (BLM) to manage and execute our business growth plan. Manage aftermarket sales team and agents to achieve targets of the Service Business unit by maximizing volume, revenue and profitability.
- Promote and sell the NCS aftermarket products; Service Agreements, Repairs, Field Services and Upgrades as offered to all existing and new customers.
- Responsible for the maintenance and growth of the Service Contract business for all product groups of the CEIG Group in the assigned sales territory.
- Perform oral and written negotiations with customers, suppliers, partner companies and internal departments.
- Develop existing relationships and build new customer relationships, ensuring Nikkiso is seen as a long-term business partner.
- Aid prime equipment sales by maintaining and developing effective, working customer relationships via valued service products.
- Promote Customer Focus culture throughout the company.
- Assist the BLM with QMS in areas of responsibility.
- Develop proposal for aftermarket sales campaigns for specific service products and markets/customers and align campaigns with the BLM, PLM and Business Development Manager leadership before execution.
- Monitor changes or developments within the industry and report to management.
- Perform documentation of activities in our CRM program.
- Other duties as assigned that are broadly in line with the above and key objectives.

**Education and Experience**
- 5-7 years Sales experience, preferably with aftermarket sales in the industrial manufacturing industry.
- Bachelor’s degree from an accredited institution preferred.
- Current valid driving license.
- Experience in an international business environment.

**Competencies**
- Tenacity and self-motivation inspired by success, enthusiasm, drive, and initiative directed towards achieving results with positive outcomes.
- Self-discipline and the ability to decide priorities in a rapidly changing commercial environment.
- Easily relatable interpersonal skills with high personal integrity and high emotional intelligence (EQ).
- Natural team player, willing and able to build confidence and to establish strong co-operative relationships with personnel throughout the company, customer base, agents and with key individuals within the industry.
- Able to work flexible hours that are influenced by factors such as the need to complete the job, needs to attend team meeting with Product Managers based in USA or the availability of the client.
- High standard of personal presentation.
- Proven negotiating skills; exceptional analytical and problem-solving skills.
- Customer Focus
- Communication skills: written, verbal, listening, presentation.
- Hands-on knowledge and experience of promoting and selling after-sales support.
- Computer literacy with Microsoft Office, including Excel, PowerPoint, Work, etc., for documents, presentation preparation and report writing.
- Able to leverage databases such as ERPs and Salesforce CRM.
- Ability to travel.

**Work Environment and Physical Demands**
- Stand, walk, sit, talk, hear, type, and write.
- Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel objects, tools, or controls.
- Use standard office equipment such as computers, telephones, printers, copiers, etc.
- Lift files and open desk drawers and filing cabinets.
- Work in both office and shop environments.
- Conditions may vary at each location.
- Travel.

**We are an Equal Opportunity Employer.

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