Solutions Sales Representative
2 weeks ago
**Work location**: Bayan Lepas, Penang
**Employment Type**: Contractual
**Roles and Responsibilities**
- Customer Requirement Study/ Review - Determine Service Requirements included but not limited to Capacity, Pricing, Costing & revenue, Resources capability, Scoping, Service level.
- Lead all strategy and account planning for must win and proactive opportunities.
- Determine Business Requirements by obtaining advisory from ITSS and analysis of asset, sparing/loaner strategy, support strategy, resources distribution, skills & technology requirements.
- Initial Subcontractor / B2B vendors Liaison (price protection & agreement).
- Understanding Subcontractor / B2B vendors Scope Of Work, review & propose 3rd party providers deliverables.
- Propose Subcontractor / B2B vendors to Account Manager.
- Proposal/ Contract Presentation.
- Keeping customer up-to-date on new offerings and pro-actively identify business opportunities for up-selling of existing contracts.
- Follow up all up-selling opportunities with necessary actions right through final decisions.
- Manage and provide update for company delivery forecast.
- Attend Technical Review Meetings (TRM), Commercial Review Meeting (CRM), Commercial.
**Contract Retention Initiation & Closure**
- Initiating timely monitoring of contract’s expiration to pro-actively contact customers for renewal.
- Fronting customers to follow up renewal/ termination, scoping, costing and changes of deliverables. (Work with AMs when needed and Consult SDMs on operations deliverables and resources).
- Facilitate Sales & Retention Support Admin in Contract Preparation.
**Requirements**:
- Degree/Professional Degree or equivalent in Business/Marketing/IT/Computer Science.
- At least 2-4 years of experience in IT Sales/Business Development.
- At least 2-4 years in Network & Infra sales experiences & basic related knowledge.
- Good experience in the business environment as well as service requirements and its culture.
- Must be able to work in a fast-paced environment as well as the ability to multi-task when needed.
- Strong business development/sales skills as well as great in doing presentations and dealing with proposals for clients.
- Possess strong communication and verbal skills.
- Proficient in English and Bahasa Malaysia.
**Get in touch with us today**:
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