Protege Network Operation Center

JOB DESCRIPTION: Provide first level troubleshooting via telephone, chats, remote/direct support to all level end user. Provide direction and guidance to customers and field technicians during the troubleshooting process. Proactively monitor the health of customer networks using existing NMS systems to detect when systems or customer sites experience faults....

Primary point of contact for fault/incident reporting, technical inquiries and requests. 1st level troubleshooting of all network and system related problems. Perform alarm monitoring.Manage and ensure all incidents been resolved within the specific Service Level. Escalate to or/and follow-up with internal and external team when necessary.Key...

MAIN ACCOUNTABILITIES Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. Manage daytoday operational matters and functions of the SOC including daily traffic health reporting. To manage customer service problem/network outage as per SOC processes and procedures To...

MAIN ACCOUNTABILITIES Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. Manage daytoday operational matters and functions of the SOC including daily traffic health reporting. To manage customer service problem/network outage as per SOC processes and procedures To...

Primary point of contact for fault/incident reporting, technical inquiries and requests. 1st level troubleshooting of all network and system related problems. Perform alarm monitoring. Manage and ensure all incidents been resolved within the specific Service Level. Escalate to or/and follow-up with internal and external team when necessary. **Key...

**MAIN ACCOUNTABILITIES** - Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. - Manage day-to-day operational matters and functions of the SOC including daily traffic health reporting. - To manage customer service problem/network outage as per SOC processes and...

**MAIN ACCOUNTABILITIES** - Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. - Manage day-to-day operational matters and functions of the SOC including daily traffic health reporting. - To manage customer service problem/network outage as per SOC processes and...

**MAIN ACCOUNTABILITIES** - Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. - Manage day-to-day operational matters and functions of the SOC including daily traffic health reporting. - To manage customer service problem/network outage as per SOC processes and...

**MAIN ACCOUNTABILITIES** - Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. - Manage day-to-day operational matters and functions of the SOC including daily traffic health reporting. - To manage customer service problem/network outage as per SOC processes and...

**Job type**: contract 24 months (2 years), renewable **Location**:Menara Cyber Axis, Agensi Keselamatan Siber Negara (NACSA), Jalan Impact, 63000 Cyberjaya, Selangor **Mode**:on-site **JOB SCOPE** Incident Detection and Triage: a)Monitor security alerts, logs and network traffic to identify potential security incidents. b)Quickly assess the severity...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

Data Center Manager **Who are we?** Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global...

The Dell Security & Resiliency organization (SRO) manages the security risk across all aspects of Dell’s business.We are currently experiencing incredible growth to meet the security needs of the world’s largest technology company.With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at...

Manager, Data Center Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows...

Data Center ManagerWho are we?Equinix is the world's digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform...

MKAZ Travel Network Sdn Bhd has been operated in eight years and fully licensed travel agency by the Ministry of Tourism and Culture Malaysia (MOTAC). MKAZ Travel Network Sdn Bhd was registered with the Companies Commission of Malaysia (SSM) and Agensi Pengangkutan Darat Malaysia (APAD). We also recognised and formally licensed as car rental from Jabatan...