Network Operation Center

Primary point of contact for fault/incident reporting, technical inquiries and requests. 1st level troubleshooting of all network and system related problems. Perform alarm monitoring.Manage and ensure all incidents been resolved within the specific Service Level. Escalate to or/and follow-up with internal and external team when necessary.Key...

MAIN ACCOUNTABILITIES Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. Manage daytoday operational matters and functions of the SOC including daily traffic health reporting. To manage customer service problem/network outage as per SOC processes and procedures To...

MAIN ACCOUNTABILITIES Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. Manage daytoday operational matters and functions of the SOC including daily traffic health reporting. To manage customer service problem/network outage as per SOC processes and procedures To...

**MAIN ACCOUNTABILITIES** - Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. - Manage day-to-day operational matters and functions of the SOC including daily traffic health reporting. - To manage customer service problem/network outage as per SOC processes and...

**MAIN ACCOUNTABILITIES** - Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. - Manage day-to-day operational matters and functions of the SOC including daily traffic health reporting. - To manage customer service problem/network outage as per SOC processes and...

**MAIN ACCOUNTABILITIES** - Perform day to day technical support and fault management for all network products and services, monitoring alarms on customer router and DDoS. - Manage day-to-day operational matters and functions of the SOC including daily traffic health reporting. - To manage customer service problem/network outage as per SOC processes and...

JOB DESCRIPTION: - Provide first level troubleshooting via telephone, chats, remote/direct support to all level end user. - Provide direction and guidance to customers and field technicians during the troubleshooting process. - Pro-actively monitor the health of customer networks using existing NMS systems to detect when systems or customer sites experience...

JOB DESCRIPTION: Provide first level troubleshooting via telephone, chats, remote/direct support to all level end user. Provide direction and guidance to customers and field technicians during the troubleshooting process. Proactively monitor the health of customer networks using existing NMS systems to detect when systems or customer sites experience faults....

**Job type**: contract 24 months (2 years), renewable **Location**:Menara Cyber Axis, Agensi Keselamatan Siber Negara (NACSA), Jalan Impact, 63000 Cyberjaya, Selangor **Mode**:on-site **JOB SCOPE** Incident Detection and Triage: a)Monitor security alerts, logs and network traffic to identify potential security incidents. b)Quickly assess the severity...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

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