![I-R & D SDN BHD](https://media.trabajo.org/img/noimg.jpg)
Front Office Supervisor
6 months ago
1.1 Greets and bids farewell to guests and offer appropriate hospitality comment to guests in accordance with the Hotel standard phrases/greetings. 1.2 Smile and always maintain a professional, neat and pleasant image to guests at all times. 1.3 Ensure cleanliness at the reception counter and lobby at all times. 1.4 Provides courteous and efficient service to every single guest and promptly and tactfully attend to guest complaints, requests and inquiries. 1.5 Follow-up on all request/complaints in the reception logbook. Follow-up sheet and traces and ensures that the logbook is read and initialled by Front Office Assistant at all times. 1.6 Supervises the Front Desk activities and ensures staff carries out duties as per established check-in and check-out procedures. 1.7 Liaises closely with Housekeeping and Food & Beverage department of VIP arrivals, room changes, extensions of stays, check-out, special arrangements & follow-up and follow through to ensure all request are met. 1.8 Sells, registers and assigns appropriate rooms to guests in accordance to requests and ensures that the registration cards are properly filled up as per policy. Check out departing guests based on established cashiering procedures. 1.9 Ensures that all registration cards of the day are kept in a secure place and ensure that they are bundled up by the right shift in accordance to departure dates. 1.10 Ensures that proper cashiering procedures are strictly adhered to by all Front Office Assistant 1.11 Aware of last night’s and expected occupancy, ARR, function, VIP and ensure that these information is filled up correctly by the night shift Front Office Assistant 1.12 Carries our random aptitude tests on all Front Office Assistant in areas of product knowledge i.e size of room, F&B outlets and operations hours, facilities in room and hotel, room rates, latest policy and rules. 1.13 Carries out daily checks on grooming standards of all Front Office Assistant in accordance with hotel’s policy. 1.14 Prepares Training Action Plan Calendar every Three (3) months and submit to the Rooms Division Manager and carries out training based on the training calendar. 2.0 Secondary Duties 3.0 Administration Duties 3.1 Carries out frequent checks on printing materials and stationeries and ensures par stock is maintained at all times, taking into account high occupancy/peak season. 3.2 Inform all overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests. 3.3 Ensure proper filing record is maintained for all vouchers, bills, memos, correspondence, etc. 3.4 To ensure the accurate completion of the daily night audit in a timely manner 3.5 Oversee preparation of daily summary reports. 3.6 Must be able to perform the full night audit. 4.0 General Duties 4.1 Performs any duties in the Front Office as and when required by the Front Office Manager
The BEST WESTERN i-City Shah Alam - a modern business hotel that is set to become the preferred choice for both local and international travelers. Strategically located in Sham Alam - a key satellite city offering fast links to Kuala Lumpur and Malaysia’s main international airport, this contemporary 18-story hotel features 214 modern, comfortable guest rooms and suites, all connected with free Wi-Fi. A selection of food and beverage options, including an all-day dining restaurant, 24-hour room service and a cafe with outdoor seating, allows guests to sample a selection of delectable Asian and international flavors. Meanwhile, the large amount of conference and banqueting space means guests at the BEST WESTERN i-City Shah Alam can do business with ease. Located within the modern i-City complex, which also includes an indoor-outdoor theme park, and accessible from three major expressways, BEST WESTERN i-City Shah Alam offers the ultimate in convenience and connectivity for all types of traveler.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Front Office Assistant
6 months ago
Shah Alam, Malaysia GLENMARIE HOTEL & GOLF RESORT Full time**Key Roles**: 1. Handles Front Desk operations such as handling arrivals, check-ins (Registration) and departures for check-outs (Cashiering) of all the hotel guests. 2. Responding promptly to all guests’ requests, enquiries and complaints. 3. Collect payments and handle different forms of payments (cash, debit card, credit card, virtual credit card,...
-
Front Office Assistant
6 months ago
Shah Alam, Malaysia GLENMARIE HOTEL & GOLF RESORT Full time**Key Roles**: 1. Handles Front Desk operations such as handling arrivals, check-ins (Registration) and departures for check-outs (Cashiering) of all the hotel guests. 2. Responding promptly to all guests’ requests, enquiries and complaints. 3. Collect payments and handle different forms of payments (cash, debit card, credit card, virtual credit card,...
-
Front Desk Officer
6 months ago
Shah Alam, Malaysia Lemon Sky Studios Full timeA Front Desk Officer is responsible to be the welcoming face of our organization and ensure the smooth operation of office. With a friendly and easy-going personality, the Front Desk Officer should possess excellent communication skills, attention to details and the ability to handle a diverse set of tasks with professionalism. By joining our team, you will...
-
Front Officer
6 months ago
Shah Alam, Malaysia GFG HOME REALTY SDN BHD Full time**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...
-
Front Desk Officer
6 months ago
Shah Alam, Malaysia Worldwide Holdings Full time**(Based at Main Office, Mercu Worldwide Seksyen 13, Shah Alam)** **KEY RESPONSIBILITIES** - Greet and welcome guests/visitors as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls and re-direct phone calls to the appropriate person or keep messages. - Ensure reception...
-
Front Desk
6 months ago
Shah Alam, Malaysia Alam Flora Sdn Bhd Full timeAre you organized with good communication skills? Alam Flora Group is hiring a Front Desk Administrator. **Requirements**: - **Education**: SPM/STPM qualification. Fresh graduates are welcome! - **Skills**: - Strong administrative skills. - Proficient in Microsoft Office Suite. - Excellent verbal and written communication. - Experience in handling inbound...
-
Front Office Assistant
6 months ago
Shah Alam, Malaysia Ideal Convention Centre Sdn Bhd Full timeWe Want You ! Join our team ! **Responsibilities**: - Handles Front desk operations - Responding promptly to all guests - Ability to perform the duties of night duties. **Requirements**: - Required Language : Bahasa Malaysia and English. - Good communication and interpersonal skill. - Have experience in reservations will be an advantage. - At least 1...
-
Admin Coordinator Front Desk
6 months ago
Shah Alam, Malaysia Quanterm Logistics Sdn Bhd Full timePrepare purchase requisition and purchase order. - In-charge as office receptionist cum front desk. - Handling and record all payment and invoices. - Monitor PABX directory. - Monitor external courier and delivery services. - Monitor office supplies and inventory control. - Monitor in and out of company car (milleage) - Update company car maintenance...
-
Security Officer Admin
6 months ago
Shah Alam, Malaysia Hilton Full timeSecurity Officer Cum Admin With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Front Desk/ Receptionist Admin
6 months ago
Shah Alam, Malaysia PTT Infra Sdn Bhd Full timeReceive visitors or guests and provide drinks for VIPs. - Make sure the office is kept clean at all times. - Record and monitor company items, eg. Uniforms, stationery and grocery inventory levels, meeting room reservations - Arrange and monitor dispatcher schedules - Required skill: Communication, Microsoft office, reporting - Min. SPM - Able to speak...
-
Security Officer Admin
6 months ago
Shah Alam, Malaysia Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Front Office Assistant
6 months ago
Shah Alam, Malaysia Unipac Engineering Full time**Responsibilities**: - Greet and welcome customers, with a friendly and professional demeanour. - Answering, screening, forwarding phone calls and ensuring messages are passed to the appropriate staff members on timely basis. - Handle incoming and outgoing mail, packages, and deliveries. - Maintain reception counter area and all common area in a clean and...
-
HR & Admin Supervisor
6 months ago
Shah Alam, Malaysia Borneo Technical Co. (M) Sdn Bhd Full timeHR Support - Handling employees record - Recruitment coordination - Employee Engagement planning - Training Coordination - Compensation ad Benefit support - HR Liason Admin Support - Front desk support - Facilities management - Office Upkeep - Uniform - Office admin supply **Job Types**: Full-time, Permanent Pay: RM2,300.00 - RM2,500.00 per...
-
Office Clerk
6 months ago
Shah Alam, Malaysia Ace Greencemt Ventures (M) Sdn Bhd Full timeWe are seeking a friendly and competent clerk to run our front-of-house and complete a range of day-to-day administrative duties. You will be responsible for answering the telephone and taking messages, greeting clients, data capturing, filing, responding to queries from the public, mailing, and maintaining and updating our database. - Transcribe, record,...
-
Supervisor
6 months ago
Shah Alam, Malaysia Basic Today Sdn Bhd Full timeI want to work in the office but i Don't care what job i will get because i can do everything **Salary**: Up to RM1,900.00 per month **Benefits**: - Professional development Schedule: - Day shift - Monday to Friday Supplemental pay types: - 13th month salary - Attendance bonus - Overtime pay - Performance bonus - Yearly bonus Application...
-
Duty Manager
6 months ago
Shah Alam, Malaysia I-R & D SDN BHD Full timeReport directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. - Has a very close working relationship with Front Office Manager. - Co-ordinate and co-operate with all other departments as and when required and has a good working relationship...
-
Administrator
6 months ago
Shah Alam, Malaysia Quwin Jewels Full timeAnswers the telephone, directs calls, and takes messages. - Writes reports and correspondence. - Orders office supplies and equipment. - Makes sure equipment is in working order. - Writes and distributes meeting agendas. - Attends meetings and takes detailed notes. - Assists managers and supervisors in developing policies and procedures. - Provides front...
-
Security Supervisor
6 months ago
Shah Alam, Malaysia VI SECURITY SDN BHD Full timeWe are based in Bandar Baru Bangi and currently looking for a Security Supervisor for our current assignment at Shah Alam, Seksyen 26. Job Requirements: - Age 30-50 - Familiar with cctv & fire alarm system - Basic computer knowledge - Have exprience as Supervisor or Ketua Pengawal - Good communication skill - At least 3 year(s) of working experience in the...
-
Event Supervisor
6 months ago
Shah Alam, Malaysia GRIFFIN BC CORPORATION SDN BHD Full time**WANTED - EVENT SUPERVISORS** **Vacancy - Shah Alam** We are an event company based in **Section 32, Shah Alam**. We are looking for people who are high caliber, independent, hardworking, serious and committed to the job to join our team as **Event Supervisors**. Through this role, you will gain exposure in handling event sampling, roadshows...
-
Site Safety Supervisor
6 months ago
Shah Alam, Malaysia Elsa Talent Solutions Sdn. Bhd. Full time**Description** - Monitor and supervise of work site activities to ensure full compliance to Occupational Safety and Health Act 1994 and its regulations and regularly appraise line management. - Carry-out work site inspection and first line assurance -functional to ensure that occupational safety and health risk associated with work activities as well as...