Customer Service Officer

Job Scope & Responsibilities:To attend to customer bookings for export / import shipmentsTo process the booking confirmations / nominations with carriers and overseas officesTo process import / export documentations (HBL, MBL, Permits, Trucking Orders)Process value added requirements as per specific customer's SOPIssuing of payment vouchersPre-alerts and...

We're looking for young talents to be our front liners who provide customer with prompt services, quality of service and products as well as to maintain a SOP (Standard of Procedure) and comfortable store environment. Preferably someone who is cool, fun, crazy, with great passions for coffee & food.To deliver friendly, efficient customer service and a warm,...

PRISM+ is a fast-growing consumer electronics company based in Singapore, known for its high-quality TVs and monitors. We are currently seeking a Customer Service Officer Offshore to join our dynamic team. This role offers the flexibility of working remotely from anywhere in the world. As a Customer Service Officer Offshore, you will be responsible for...

PRISM+ is a fast-growing consumer electronics company based in Singapore, known for its high-quality TVs and monitors. We are currently seeking a Customer Service Officer Offshore to join our dynamic team. This role offers the flexibility of working remotely from anywhere in the world. As a Customer Service Officer Offshore, you will be responsible for...

Roles & Responsibilities:Deliver fair outcome to our customers and ensure the quality of service in placeActively share customer feedback to internal departments to improve the customer experienceActively respond to the feedback received from the social mediasWork with internal teams to ensure the pre & post service for all products are in...

Interact with customers on behalf of company. Hiring Full Time or Semi Permanent partners. Working time can be discussed and catered, subject to interview outcome. Respond to customer inquiries and requests in person, through the telephone and onlineCustomer service officers work in various industries, including retail, financial services,...

Interact with customers on behalf of company. Hiring Full Time or Semi Permanent partners. Working time can be discussed and catered, subject to interview outcome. Respond to customer inquiries and requests in person, through the telephone and onlineCustomer service officers work in various industries, including retail, financial services,...

To handle inbound, outbound, escalation calls and e-mail correspondence from customers, providing customers with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system.Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall...

Roles & Responsibilities：Deliver fair outcome to our customers and ensure the quality of service in placeActively share customer feedback to internal departments to improve the customer experienceActively respond to the feedback received from the social mediasWork with internal teams to ensure the pre & post service for all products are in...

Responsible for local and overseas customers/clients, where the work languages used are English, Malay and Chinese.Respond to customer/client inquiries and provide comprehensive support via various communication channels, including phone, email and live chat.Assist customers/clients with trading account registration, onboarding and verification...

Responsible for local and overseas customers/clients, where the work languages used are English, Malay and Chinese.Respond to customer/client inquiries and provide comprehensive support via various communication channels, including phone, email and live chat.Assist customers/clients with trading account registration, onboarding and verification...

Address customer inquiries, complaints, and issues promptly and effectively to ensure customer satisfaction.Maintain up-to-date knowledge of company products or services to accurately address customer queries.Provide assistance and support to customers via various channels such as phone, email, chat, or social media. Ability to listen attentively to...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

The Role Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. Key Responsibilities: Tracking Customer Experiences: ...

Job Responsibilities:Handle all customer inquiries/complaints in specific language markets via live chat, social media, and other communication tools.Build good relationships with new and old customers via phone/chat toolsHandle product-related inquiries, complaints, or any product-related issues via email or online under company guidelines.Understand...

Received customer PO and return acknowledge the receiving of purchase order to customer.Analyse purchase order (selling price, revision, quantity, incoterm term, delivery date, payment terms and currency) by meeting Navision standard prior entering to system.Discuss with planner the feasibility of the delivery date requested by customer otherwise counter...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

The incumbent will manage the complete sales order cycle including all post-sales activities. You will work closely with the Operations and Sales teams to serve customers by providing product and service information while resolving product and supply chain issues effectively. You will be part of a multicultural & international environment and collaborate...

JOB VACANCY (Immediate)Customer Service Executive for E-commerce Company in CyberjayaSalary: RM 4500Job description:· Liaise with various vendors from China· Prepare Purchase Orders to vendors· Check and verify vendor invoices and make payment to vendors· Prepare invoices for clients· Handle office administration matters· Undertake any or all other...