Customer Service Associate

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again...

**Inquiry management (live chat / inbound and outbound)**:Provide support to our users and drivers by answering their questions in a proactive, clear and efficient manner. - **Handle customer and driver complaints**: Provide appropriate solutions and alternatives within the time limits and limit the risks of driver/user dissatisfaction. - **Match supply and...

**Inquiry management (live chat / inbound and outbound)**:Provide support to our users and drivers by answering their questions in a proactive, clear and efficient manner. - **Handle customer and driver complaints**: Provide appropriate solutions and alternatives within the time limits and limit the risks of driver/user dissatisfaction. - **Match supply and...

_**Embark on your Customer Service career with a renowned international BPO company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - International BPO company - Full-training provided (1 month) - Accessible by train (LRT Ara Damansara) - Attractive salary and benefits **Job...

_**Embark on your Customer Service career with a renowned international BPO company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - International BPO company - Full-training provided (1 month) - Accessible by train (LRT Ara Damansara) - Attractive salary and benefits **Job...

Our Customer Experience team is more than just a group of individuals - we are a close-knit family dedicated to creating meaningful and lasting connections with our customers. As a tight-knit team, we believe that our collective strengths are far greater than the sum of our individual talents. We value individuals who are self-starters, collaborative and...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**What success looks like in this role**: Performs the more difficult, complicated, or problematic administrative tasks in support of contracted services, requiring discretion and judgement. Review documents for compliance with requirements; determine appropriate disposition and make necessary changes; maintain internal reporting mechanisms (logs, graphs,...

**What success looks like in this role**: - Performs the more difficult, complicated, or problematic administrative tasks in support of contracted services, requiring discretion and judgement. - Review documents for compliance with requirements; determine appropriate disposition and make necessary changes; maintain internal reporting mechanisms (logs,...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...

An MNC Retail Company is seeking a dynamic and experienced **Customer Service **Associate **in Fashion Apparel Industry at **Tropicana Gardens Mall & Pavilion KL.** **As a Customer Service Associate, you will be responsible for**: - Take care of the stocks, inventory, mannequins and any items within the store - Provide excellent customer service by...

We are seeking an experienced & competent Associate level who can assist the Director, Corporate Services. Ideally 1 to 3 years of experience. IT savvy. **Responsibilities**: Deliver excellent service to the client. Act as a primary point of contact for a portfolio of clients, advising on corporate governance, compliance issues, and statutory...

**We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...

**Job Description**: As the Customer Service Executive, your primary purpose is to ensure customer orders are processed on time and in full, according to purchase orders requirements. Working with sales / commercial team with pricing updates, survey administration and promotion activities. You will be reporting directly to Customer Service Manager. **Main...

As the Customer Service Executive, your primary purpose is to ensure customer orders are processed on time and in full, according to purchase orders requirements. Working with sales / commercial team with pricing updates, survey administration and promotion activities. You will be reporting directly to Customer Service Manager. **Main Responsibilities** -...

An Multi-National Company in Sports Retail Industry is looking for **Customer Service Associate** at One Utama, Petaling Jaya, Selangor. **Highlights**: - Career Progression/Career Development will be provided - Attractive Salary Package: Basic Salary + Attractive Benefits About the **role**: - Take care of the stocks, inventory, mannequins and any items...

**Job Scope**: 1)To answer call 2)To check incoming fax and proceed for further action 3)to issue and print Delivery order 4)to liaise with logistic to make sure smooth delivery 5)To assist other matter requires by Business Manager and other colleagues **Job Requirement**: Experience in using Microsoft excel/ word Strong attention to details and detail...