Korean Speaking Globalcore Helpdesk Analyst

**【求人詳細】**: - Assist the Level 2 team with owning the customer’s relationship to ensure timely resolution and updates to the customer. - Work with our FSD L2 analysts to ensure timely resolution and follow-up with customers to obtain needed information, confirm resolution, and alert L2 analysts of updates from Level 3 escalations through...

**【Job Summary】**: - Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team. - Diligent in keeping up to date with the latest changes, system updates and deployments - Bring to life our quality guidelines in your conversations with customers **【Requirements】**: - Excellent command...

**【求人詳細】**: - Assist the Level 2 team with owning the customer’s relationship to ensure timely resolution and updates to the customer. - Work with our FSD L2 analysts to ensure timely resolution and follow-up with customers to obtain needed information, confirm resolution, and alert L2 analysts of updates from Level 3 escalations through...

We have immediate opening with our **Client for **Service Desk Analyst Korean Speaking - KL, Malaysia** Kindly find the detail JD below and send us your updated and detail resume to process. **Full Name**: **Contact No**: **E-mail**: **Current Company**: **Total exp**: **Relevant years of experience as** **List of certifications(if any)**: **List of...

**Duties & Responsibilities**: - Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers, guiding test center administrators through the corrective steps. - Document details of cases and prioritize according...

**【Job Summary】**: - Follow established process, procedures and APRs while maintaining compliance **【Requirements】**: - Excellent command over Japanese language (Read, Write, Speak) - Minimum of 3 years of Call Center experience - Excellent interpersonal and communication skills, business acumen, the ability to adapt to change and experience in...

This role is with one of our International BPO client based at Kuala Lumpur, Malaysia. **Customer Support - Korean Speaker** **Role Description** This is a full-time on-site role for a Korean speaking Customer Support professional. As a Customer Support, your day-to-day tasks will include providing technical support and assistance to Korean-speaking...

Assess the severity of support cases and allocate resources accordingly. - Document support cases thoroughly and prioritize them based on urgency. - Monitor support queues and ensure timely resolution of issues. - Escalate complex issues to Level II Analysts or the Support Manager. - Identify opportunities for process improvements and recommend changes. -...

**Principal responsibility**: - Meet the Minimum Skills Requirements as a monitor - Monitor transaction / units as per the prescribed guidelines and schedule - Assess the quality and accuracy of the calls monitored, including financial and - compliance accuracy - Provide feedback to the Analysts - Provide feedback to the Trainers (as appropriate) -...

Duties & Responsibilities: Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. Document details of cases and prioritize according to urgency...

**【Job Summary】**: - Work with L2 analysts to ensure timely resolution and follow-up with customers to obtain needed information, confirm resolution, and alert L2 analysts of updates from the escalations through monitoring pending tickets and escalated Tasks to assist our L2 analysts with maintaining ownership of the customer’s issue/request. - Arrive...

Kindly find below details and JD for Service Desk Analyst role **Position**: Service Desk Analyst **Work Location**: Cyberjaya, Selangor Malaysia **Job Type**: Contract (Extendable) Language - English Skill set & Experience. - General - Experience of working in a large customer focused environment. - At least 1 years' experience in a customer service...

**【求人詳細】**: - Work with L2 analysts to ensure timely resolution and follow-up with customers to obtain needed information, confirm resolution, and alert L2 analysts of updates from the escalations through monitoring pending tickets and escalated Tasks to assist our L2 analysts with maintaining ownership of the customer’s issue/request. -...

Position: Korean Speaking Customer Service/ Admin Executive RESPONSIBILITIES: - **Customer Support**: - Coordinate with the technical team to resolve customer issues. - Ensure high customer satisfaction through timely follow-ups and problem resolution. - **Administrative Tasks**: - Manage office tasks like scheduling, filing, and report preparation. -...

**Industry : Financial Institute** ******Working Location : Sunway Putra Mall** ****Working Hours : Monday - Friday 9am - 6pm** **Be part of the dynamic team in Malaysia, a global presence company is currently looking for Customer Service Executive with Korean Speaking Ability** **Responsibility**- Greet customers warmly and ascertain...

Job Description: We are seeking a talented individual fluent in Korean to join our team as a Korean Language Specialist. As a Korean Language Specialist, you will be responsible for various tasks requiring proficiency in the Korean language, including translation, interpretation, content localization, Platform support. You will work closely with...

We are looking for skilled and detail-oriented Game Tester to join our team. We are looking for people who has a passion for games and a keen eye for detail. This role is Korean speaking because the games you will be testing is in Korean. **Responsibilities**: - Thoroughly testing various aspects of games to ensure they meet quality standards - Tasks...

**Industry : Financial Institute** **Working Location : Sunway Putra Mall** **Working Hours : Monday - Friday 9am - 6pm** **Be part of the dynamic team in Malaysia, a global presence company is currently looking for Customer Service Executive with Korean Speaking Ability** **Responsiblity** - Greet customers warmly and ascertain...

**Job Title : Training Manager (Korean/English speaking)** **Location : Kuala Lumpur** **Job Descriptions: - ** - Fluent Korean, & proven capability to do translate Korean to English. Translation from Korean to Chinese and Bahasa Malaysia will be added advantage. - Making (Translation) & handling all necessary document / video / images for training &...

**Job Purpose**: In this role, you will provide first line helpdesk support to and provide the first point of contact for a variety of facilities management requirements and administration. With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct an efficient handling of incoming queries...