IT Positions

(1.) To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies. (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases. (3.) To maintain high login Efficiency (Availability) for customers. (5.) To...

**Must Have Skills**: - BS in a technical field (CS/EE preferred) or equivalent experience. Deep knowledge of telecommunication systems and network environments. - Ability to analyze, use and configure medium and large enterprise/SP networks. - In-depth Knowledge of Routing Protocols BGP, MPLS, OSPF, ISIS, VLANs, VPC, Switching, IOS-XR, NXOS. - CCIE and/or...

Responsibilities: - Database design/administration experience (Design, implementation, modification - Able to read and understand functional specification documents properly, which will lead to build accordingly - Arrange project requirements in programming sequence by analyzing requirements - Has waterfall or agile methodology exposure before - Able to...

This is a managerial position that will be handling a team size of 8-12 Developers. (consist of 1 - 2 Team Leads). 1. Java skillset/knowledge is mandatory. (Backend Java programming) 3. To provide solid enterprise solution to customer. 4. To closely monitor and report progress of project proactively. 5. To manage and assure proper task assignment to...

**Key tasks**: - Enterprise Solutions Sales - Achieved consistent success in selling solutions and services to Enterprise clients in Malaysia. - More than 7 years current experience in ICT related Enterprise Sales Environment. - Experience in Account Management Processes - Account Planning, Account Strategy, Forecast Management, Relationship Management,...

**Key tasks**: - Enterprise Solutions Sales - Achieved consistent success in selling solutions and services to Enterprise clients in Malaysia. - More than 7 years current experience in ICT related Enterprise Sales Environment. - Experience in Account Management Processes - Account Planning, Account Strategy, Forecast Management, Relationship Management,...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

**Key responsibilities**: - Gate-keeper for any scope and process change/ deviation/ gaps - Check & approval of deviation (CR) impacting timeline, and budget - Inform, collaborate and escalate to Process owner and stake holders on deviation, risk impact and issues. - Determine priorities based on cost and added value among list of process changes (business...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Experience in MAC.** **Functions include**: - Windows 7-10, Microsoft...

**Responsibilities**: - Deploy Saviynt Identity Governance (IDG) solution to meet customer requirements - Follow approved life cycle methodologies, create documentation for design and testing - Interact/coordinate with customers as required - Provide technical oversight and direction to junior Engineers - Assist operations team as required, coordinate with...

**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...

**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...

**Company Overview** AIA is the largest independent publicly listed pan-Asian life insurance group - with a presence in 16 markets across Asia-Pacific. For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia. As we look to the future, this commitment is reinforced by our Purpose: to help...

Position Description： 1. Review the content on short-video platforms and conduct the content quality control in Southeast markets, make sure the contents comply with local policies, regulations, and culture; 2. Interpret and apply complex policies and guidelines to content by understanding the review policies and guidelines; 3. Identify improvement...

At least 8 years of experience in the workforce management field, with at least 2 years in a managerial role. Minimum of 2 years of experience in the outsourcing industry. - Excellent understanding of WFM fundamentals with proven experience in the design, development, and implementation of strategic workforce planning in a diverse/matrixed organizational...

Intern can choose to fully WORK FROM HOME - Play the role as IT Recruiter - Learn and understand various IT positions responsibilities and requirements - Interview arrangement and management - Some Technical IT responsibilities could be given to IT intern if request or required or if necessary **Job Types**: Full-time, Internship **Salary**: Up to RM600.00...

Requirements: Atleast 3 years of experience in cyber security, software assurance or technical research. Bachelor’s degree in cyber security, computer science or related technical field; or a certificate of qualification in the area of cyber security field. E.g. CISSP, SSCP. Excellent written and spoken English. You must be ETHICAL, FUN and have a...

**Position: SAP PS Consultant(Onsite role)** **Type: 12 months contract(Extendable)** **Work Location:KL, Malaysia(EP will be sponsored)** **Note: Qualified applicants from India can apply!!!** **Notice Period: Immediate to 30 days** Job Description: - (6-10 years) - Must have extensive hands-on experience with SAP systems and good SAP FICO...

Higher Secondary / STPM / Professional Certificate / Diploma / Degree or its equivalent. - Fresh Graduates also can apply. - Relevant work experience of minimum two (2) years in Telco or retail industries preferred. Experience in showcasing and conducting product demonstrations preferred. - Obsessed with customers, passionate about sales, competitive spirit...

**Key Responsibilities**: May participate in the role discovery meeting with Hiring Manager and agrees delivery expectations, timelines, and sourcing strategies Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references, and case studies from the account Keep systems accurately...